On 08/03/2006, at 8:17 AM, Howard Coles Jr. wrote:
SNIP!

Fact 5: "TCO" is nebulous at best, and can be skewed in any direction the person putting the figures together wants it to go, and in my opinion nearly impossible to nail down to any exact figure. There are so many ways to figure this that I could certainly find a way that would favor MS and a way that would favor OOo. Here's the truth: All software costs money, even free software. The difference? What will you spend on a switch to OOo that you would NOT spend upgrading to the next version of MSO? Well, I would need to (re) train users either way, I would need to install new software either way, I would have compatibility issues either way, but I would only have continued license costs the MSO way, and I will have to spend money converting some MSO spreadsheets and macros to OOo. Not only that, if I want corporate support, what is the difference between what I would pay MS per seat as opposed to what I would pay Sun (for example) per seat for StarOffice? This would all depend on your license agreement with MS. Many like to say MSO costs 450 to 500 dollars a seat, I know this is NOT so. Granted its not as cheap as say a 75 dollar per seat license for Sun, considering that you could probably get away with only buying licenses for covering execs and advanced users and using OOo for everyone else. This is how I figure TCO for those who just insist that it be figured up. What will cost to continue or upgrade with app a, and what will it cost to switch to app b. I believe that if any honest exec, or CxO sits down and uses true figures they'll realize that of all the possibilities out there, MS is the most expensive long term solution on the
market.

Agreed. Combining the TCO problems with the need to look in the longer term at solutions results in a method of looking at the return on investment (ROI) for the product/service/etc. It does not matter that there may be more money up front if the longer term investment is going to save more money down the track. It makes more sense the few thousand dollars, for example, in re-training people to use OOo as a one-off than to keep spending that same amount or more on licenses for the software.

Fact 6: "We need to be able to exchange documents with other companies" is a flimsy excuse, and never a reason. Its the last ditch effort of a lost cause that makes everyone go "uh, we can't make our suppliers switch." Listen, OOo
does a very decent job opening and saving docs in MS format.  NO, not
perfect, but very good. Not only that, if I'm paying company A good money to do business with me, asking them to download a free Suite to interact with me isn't asking much. I have worked for the last 4 years at my MSO only shop using OOo exclusively. The result? no one notices. So, I can by 4 years experience say that company A will do just fine if we save docs we send to
them in MS format, or ask them to use OOo.

I am amazed at how many people are stuck in this rut of blaming the application for not working across platforms or applications. The majority of people I have dealt with who complain about not be able to send out documents in MS Word format easily have no idea about the methods or capabilities available to them. Most of the documents being sent they agree need to be treated as read-only, so you explain that sending them in PDF if much better and already builtin to OOo and they suprised by the option. This is one of the best examples of re-training that needs to be done in the workplace - changing peoples traditional methods to the new technologies.

Regards
Jonathon

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