Chad Smith wrote:
You say it "isn't about" memorizing keystrokes, etc. - you are wrong. That is what is it's about. That might not be what it *should be* about, but that's where it is.
Okay, I'll rephrase that. Memorizing keystrokes and menu items isn't what working with applications should be, it should be mastering the principles first.
and he couldn't stop talking about how much better 2003 was than XP. I asked him what was so improved about it. He stopped talking. After a pause he said "I really like the new color!" I wanted to cry.
Once again a good example of Microsoft's skill in advertising.
CEOs don't want to pay for more training than they need to. Teaching basic principles will take longer and therefore cost more (because of teacher fees and loss of productivity from the trainees) than teaching keystrokes and menu orders.
I believe that most CEOs understand that paying 1000 more now to teach the employers the principles in order to avoid paying 10000 in the future to teach everything again when updating pays off in the long run.
Workers don't want to learn more than they need to. People don't care about the why or how - they just care about do this to make this happen.
Based on my experience as a helpdesk / trainer I say that when people learn things that makes asking the helpdesk again for the same problem unneccessary is really a good thing. Instead of reparing things I also taught people what I did and why. Nobody has ever complained.
-- Maailmassa eniten tuhoa aikaan saanut kemikaali on testosteroni. The most destructive chemical in the world has been testosterone. - Mixu Lauronen --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
