AMEN! ! ! ! ! ! ! ! ! ! ! ! ! 

Gene Caldwell <[EMAIL PROTECTED]> wrote:  Please, I am a software engineer, 
don't even try to tell me anything, 
the reporting system you have sucks. and when I fix a bug that has been 
previously reported, it stays fixed. It *does not* take 2 minutes, it 
takes hours of reading in order to comply with the requirements of 
researching. I have reported a bug. your response does not indicate that 
it will be looked at so I guess I will let someone who is inclined to 
invest the time. but thanks for at least replying.


CPHennessy wrote:

>On Wed March 15 2006 17:33, + Gene Caldwell wrote:
> 
>
>> Issue 36400 is back and documents with pictures *_are not_* being
>> saved. I have no intention of spending hours trying to figure how to
>> report a bug. please forward this to someone who can fix this
>> problem. I am using version 2.0.2 of openoffice(the newest I could
>> find as of 2/15/2006). I guess you need to understand that as a
>> user, I just want to report a bug, I do not want to open an account,
>> I do not want to read for hours, nor do I want to spend hours
>> looking for something reported 18 months ago, then have no way to
>> RE-REPORT a closed bug. This bug was closed in 2004, but there was
>> no way to re-report it as broken again.
>> 
>>
>
>Unfortunately to reopen a bug you do indeed need an account. It really only 
>takes 2 minutes, which is very well spent if you consider that you want a QA 
>person to spend 5-10 minutes looking at your problem and a developer 30 mins 
>to several days trying to fix the problem.
>
>Please reply to [email protected] only
>
>
> 
>

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