Matt Needles wrote:
Jallan wrote:
<snip>
It's hard to avoid information on reporting a bug.
Jallan
The problem is, as is evidenced by the OP's language and tone, that he
is either a PROUD software engineer, or LAZY, or BOTH. If someone
WANTS to see bugs fixed, he'll take the troubles to get the bug
reported in adequate terms so it can be fixed. I've tried both
Mozilla's Bugzilla and our IssueZilla sites, and find ours easier, and
the responses more friendly and helpful. I'm interested in seeing OOo
get better, so I try to report everything I can.
I gave up on trying to report bugs over a year ago, after I spent
several hours of time when I should have been writing trying to work out
what keywords to use to search for reports of the same bug.
I am not a Software Engineer, not Proud, and not Lazy, and I want to see
OpenOffice improved.
However, making generalized insults at the people who can't figure out
the Help menus, or can't work out the Issuezilla process is not helpful
to anyone.
Your post reminds me of the many answers I've seen to problems brought
up, "It works for me."
Now, that's helpful. The person who wrote in the problem can't get it
to work for them, and the reasons may be many, and in many cases are
mere misunderstandings of what they're supposed to do. "It works for
me" basically says "You're a lamer because you can't make it work."
"It works for me, have you tried X," would be a little better.
In this case, I"m being told I'm lazy because I can't work out the
instructions on a page. Thanks, fellow. Glad to see such useful
statements.
Truly useful,
JimW
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