I am forwarding a copy of my previous email sent on December 22.  I need, and 
have not received, a prompt response.
   
  Please reply upon receipt or I may decide to request a refund and purchase 
Microsoft Word.
   
  Thank you.

Note: forwarded message attached.


Ellis Washington
HLR, Licensed Real Estate Broker
NLC, Senior Mortgage Consultant & Nationwide Expansion Mgr.
Foreclosure Recovery Specialist
Certified Consumer Credit Consultant
Complaint & Investigation Facilitator
Business (718) 975-4344, Ext. 117
Mobile (646) 734-5236
E-Fax (888) 593-2539
 __________________________________________________
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 
--- Begin Message ---
Greetings,
   
  I purchased your software tonite (Open Office).  I was formally a Microsoft 
User.
   
  With Microsoft I could highlight a word, a phrase, a sentence, a signature, 
etc., that I used frequently and auto format the same so that I did not have to 
type it in its entirety when I needed it.  I would simply began to type that 
particular item and the highlighted auot formatted item would appear. I would 
then press enter and the remainder of the item would type automatically.
   
  I have been trying to accomplish the same results with your software 
unsuccessfully.  I have done what I use to do with Microsft and I have use your 
help instructions and this feature has not worked for me.
   
  Can you assist me?
   
  Thank you very much.  


Ellis Washington
HLR, Licensed Real Estate Broker
NLC, Senior Mortgage Consultant & Nationwide Expansion Mgr.
Foreclosure Recovery Specialist
Certified Consumer Credit Consultant
Complaint & Investigation Facilitator
Business (718) 975-4344, Ext. 117
Mobile (646) 734-5236
E-Fax (888) 593-2539
 __________________________________________________
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 

--- End Message ---
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