Harold: I agree with your opinions. I have worked with both types, mailing lists and forums. I find forums much easier to work with as a new user of a product. It took me about two weeks to get the appropriate answers to a problem I had with another product and I had to put up with the 'garbage' messages. And this was as a part of my employment.
James McKenzie -----Original Message----- >From: Harold Fuchs <[EMAIL PROTECTED]> >Sent: Jan 6, 2007 5:34 PM >To: [email protected] >Subject: Re: [users] Forced Registration For This List (was Re: [users] Return >receipts) > >Top Post > >I'm only voting for a web forum if registration is forced. The mailing >list as it is now is fine by me. In fact I prefer it to web forums. But >in my opinion forced registration and, more particularly, the consequent >and entirely unexpected deluge of garbage would be a major turn off for >new users and that instantly tips the balance for me. > >Don't forget too that many OO users are still on slow dial-up lines >using pay as you go tariffs so suddenly getting hundreds of irrelevant >e-mails a day, some with attachments, is not going to be well regarded >from a cost or time point of view. I really don't think we ought to be >inflicting that kind of punishment on some poor soul even if they >couldn't be bothered to read the FAQs. > >Regards, Harold >----- Original Message ----- >From: "Jonathon" <[EMAIL PROTECTED]> >To: <[email protected]> >Sent: Sunday, January 07, 2007 12:10 AM >Subject: Re: [users] Forced Registration For This List (was Re: [users] >Return receipts) >Robert wrote: > >> Well, here's a vote for retaining mailing lists. I detest web based >> forums, >> all with their own format, and usually unbearably slow. > >+1 > >From my perspective, support offered is thru a web forum is akin to >saying "we don't care about helping you. Go buy/use the competitors >products." > > >>> that committed themselves voluntarily to answering questions of >>> others, >but is not good for people that just want an answer to their question. > >I have major issues with a FLOSS email client. The only support offered >for it is on a web forum. I had to ask the same question four times, >before I got a response that was usable. I've never seen that type of >behavioral response on a mailing list. [Even Microsoft's stupid query >based bot provided more accurate help with Outlook, than the web forum >for that FLOSS email client provided.] > >> If you want to add some web based information, go ahead. Please do not >> consider at all the idea of getting rid of the mailing list. > >+1 > >xan > > > > >--------------------------------------------------------------------- >To unsubscribe, e-mail: [EMAIL PROTECTED] >For additional commands, e-mail: [EMAIL PROTECTED] > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
