On Thursday February 08 2007 8:30 am, Pedro Melo wrote:
> Dear Sirs,
> my girlfriend has aa Apple MacBook Pro, with OpenOffice installed.
> After doing a presentation, when trying to save it as a Microsoft
> Office Powerpoint, The OpenOffice starts pops up an error and
> starts the OpenOffice.org Document Recovery program saying:"Due to
> an unexpected error, OpenOffice.org crashed. All the files you were
> working on will be saved now. The next time OpenOffice.org is
> launched, your files will be recovered automatically." After
> recovering the file it informs that clicking the next button the
> Error Report Tool should open. This does not happen! I talked to a
> friend that knows a little more about OpenOffice and MAC computers
> and I gave him the presentation file to be converted to the ppt
> format. He managed to convert it without a problem, and he told me
> that there was allready version 2.1 of OpenOffice available. I
> instaled this new 2.1 version on the MAC and tried to repeat the
> same action now with this new program. For my surprise the problem
> also exists with version 2.1! What can this be?
> How can I get support on this?
> How and where can I send the report log file and the presentation
> file so that it can be verified, without having a internet
> connection directly on the mac?
>
> I hope you can help me with this matter.
>
> Looking forward to hear from you.
>
> Best Regards
>
> Pedro Melo
Which Mac OSX is on the computer? What operating system was your
friend using that made the conversion from Impress format to
PowerPoint format? How much memory do you have on your computer? What
are your settings in Tools > Options > OpenOffice.org > Memory?
Dan
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