Dear OpenOffice,
I'm running OpenOffice2.1 (and very appreciative for it), and I got
the notice that 2.2 is available. I go to upgrade it, but then start
encountering things that I don't know what to deal with.
_NOTE_: I'm gonna take some time to give you some good feedback here,
because I'm sure there are LOTS of people who encounter these same
stumbling blocks I am.
I'm a good type to test and give feedback on software, 'cause I'm
diligent and detail-oriented and no dummy, BUT I'm /not/ a computer guy.
Sure, I was programming Basic as a kid on my Commodore 64, like lots
of kids were, and I've performed Bios upgrades and changed Registry
stuff - but that is because I take a lot of time, focus and patience to
do it - NOT because computers come easy to me. So, I'm /that/ type of a
user.
If you want to call me to further discuss your 'ware, feel free:
917-279-1252.
Otherwise, the following email......
_BACK TO THE POINT_:
It'd be good if there were some kind of complete upgrade
instructions. For instance:
1.
The link that pops up on my OpenOffice software and tells me an upgrade
is ready sends me to http://update.services.openoffice.org/ooo/220.html,
which mentions 2.2.0 and has a link that sends me to
http://download.openoffice.org/2.2.0/index.html?focus=download, which
then indicates that I'll be actually downloading a full install
version. But this started from an upgrade notice.
Am I understanding this correctly that I'll be downloading a full
install?
If so, do I need to first uninstall v2.1?
OR, is it really just an upgrade and I need to leave v2.1 installed,
so the 2.2 upgrade can, well, upgrade?
2.
Whichever the case,
http://download.openoffice.org/2.2.0/index.html?focus=download gives me
the option to include, or not include the Java JRE w/the download? How
do I know if I should include it or not? Don't I already have Java
running on my computer? If I do include the Java JRE w/the download, do
I need to first uninstall some old Java something or other, before
installing the new Java?
Yes I read http://download.openoffice.org/common/java.html, but I
don't know what HSQLDB is, and I don't know if I'll be using any wizards
that rely on Java.
I guess, according to
http://download.openoffice.org/common/java.html, I should just /not/
download Java JRE, and if some OpenOffice function comes up that needs
it, it'll let me know and direct me to download it.
3.
So, I download v2.2, hoping it'll be obvious what to do with it, but it
ain't
The Installation Preparation tells me that the 2.2 installation
files will be unpacked and saved to a folder on my desktop. That
doesn't seem right - UNLESS these unpacked files are something I'll be
deleting after installation (upgrade?) is complete. Is this the case?
Or will I be moving the unpacked folder elsewhere? If so, before or
after the installation?
Or should I be unpacking them to a different area in the first place?
How would I know these things? Nothing I see in OpenOffice FAQs, or
elsewhere, indicates the answer, as far as I've seen.
I look at my Program Files folder and see a 255MB OpenOffice2.1
folder there already. Soooo, should I be unpacking to a OpenOffice2.2
folder in my Program Files folder? Or should I first uninstall 2.1,
delete its folders and then unpack the 2.2 folder into the Program Files
folder?
4.
I see in the 2.2 Installation Preparation that the Space Required is
113.1MB, but the 2.2 folder I found is 255MB.
Is that right that the newer version would be smaller than the older
version? OR is it that the 2.2 download is just an upgrade, therefore
smaller size?
5. Last thing I want to do is bloat my computer and cause conflicts
with various versions of an app installed, or with remnants of partially
installed versions here and there, but there are just so many
unexplained variables in doing what I would think would be a simple upgrade.
6. I haven't even hit "Unpack" on the 2.2 Installation Preparation
window yet, so who /knows/ what more obstacles I'll encounter or
questions will arise?
CAN YOU HELP?
I'll continue using 2.1 and await your reply before I go on with
this upgrade/install/whatever it is.
I hope you can get back to me, and appreciate my feedback a fraction of
how much I appreciate your efforts!
THANKS,
Ted
917-279-1252
www.tc3imagery.com
