On 06/15/2005 05:31 PM, Patsy wrote: > Hi, I've installed OpenOffice and I've gone to your website (twice) > and registered the suite and completed the user survey. But every > time I start my computer it opens with an OpenOffice screen telling > me I have to register OpenOffice. How do I get rid of this. Thank > you, Patsy Hughes
A bit complicated, but see: http://documentation.openoffice.org/HOW_TO/index.html [Troubleshooting Common Problems] http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html <http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html#8.Recovering%20content%20from%20a%20damaged%20OpenOffice.org%20file%20|outline> <quote> Repeatedly prompted to register Occasionally, after OpenOffice.org is installed and the registration screen acknowledged, subsequent restarts of OpenOffice.org will also request registration. This article assumes that you have responded to the request for registration at least once. One possible reason for the recurring prompt has to do with OpenOffice.org needing to write the response to the registration prompt to a file. If the permissions on that file do not allow the user that OpenOffice.org is running under to modify files in that directory, that change cannot be made. The target file is the common.xcu file. The default location of this file under a UNIX installation (single or multi-user) is $HOME/.openoffice.org<release>/user/registry/data/org/openoffice/Office/Common.xcu where $HOME is the user's home directory. With a Windows installation, the file will be in one of the following locations: C:\Documents and Settings\<username>\Application Data\OpenOffice.org<release>\user\registry\data\org\openoffice\Office\Common.xcu C:\Program Files\OpenOffice.org<release>\<username>\registry\data\org\openoffice\Office\Common.xcu C:\Windows\Application Data\OpenOffice.org2\user\registry\data\org\openoffice\office\Common.xcu where <username> is an actual user name and <release> is the release of OpenOffice.org. For further information on these directories and why common.xcu would be in one rather than another, please see the section Error Message contains “Get Storage: "No Content"”. If the permissions are set correctly, check inside the file for the following: <node oor:name="Misc"> <prop oor:name="FirstRun" oor:type="xs:boolean"> <value>true</value> </prop> </node> To turn off the prompt for registration, change true to false. Another similar solution involves editing the Setup.xcu file. This file has the following property: <prop oor:name="FirstStartWizardCompleted" oor:type="xs:boolean"> <value>true</value> </prop> which, as seen here, should be set to true. You should be able to find this file as described below. On UNIX-based machines: $HOME/.openoffice.org<release>/user/registry/data/org/openoffice/setup.xcu With a Windows installation the file should be in one of the following directories: C:\Documents and Settings\<username>\Application Data\OpenOffice.org<release>\user\registry\data\org\openoffice\Setup.xcu C:\Program Files\OpenOffice.org<release>\<username>\registry\data\org\openoffice\Setup.xcu C:\Windows\Application Data\OpenOffice.org2\user\registry\data\org\openoffice\Setup.xcu It is always a good idea to back up files, usually by simply copying them, before editing them. </quote> If that is confusing... which I suspect it will be, then I recommend the following (assuming you are using Windows): 1. Go to the Control Panel and uninstall OOo. I recommend a reboot afterwards to ensure nothing is left in temp files. 2. Reinstall OOo, and this time when asked to register simply check the 'I do not wish to register' (or similar wording) and go from there. If you still have problems after doing 1 & 2, then I recommend downloading an using Ccleaner: http://www.ccleaner.com/ As with all registry cleaner utilities, be sure to save a backup of your registry. CCleaner is simple to use; I use it to clean my customers computers and have yet to have a problem because of the program. Then repeat 1 & 2. Hopefully in the next version of OOo they will fix this bug - it's been opened in the past but somehow seems to get closed each time. Perhaps it's time to reopen? --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
