On 09/20/2007 06:18 PM, [EMAIL PROTECTED] wrote: > On Thursday 20 September 2007 20:57:35 Michael Adams wrote: >> On Thu, 20 Sep 2007 20:35:52 +0100 >> >> Harold Fuchs wrote: >> > On 20/09/2007 13:45, CPHennessy wrote: >> > > On Wednesday 19 September 2007, [EMAIL PROTECTED] > wrote: >> > >> FYI to all. I sent a request to the >> > >> [EMAIL PROTECTED] >> > > >> > >list> that handles the website asking that subscription be >> > > required to> post to the list. Maybe we will see it happen. >> > > >> > > >> > > That ios exactly how this list works. The only addition is >> > > that moderators can accept mails from unsubscribed users, and >> > > with these emails we have the header 'Deliever-to: moderator' >> > > added. >> > >> > CPH, forgive me for being blunt but that's nonsense. >> > "linuxmaillists" is requesting that subscription *be required* >> > to post to this list. That is exactly how this list does *not* >> > work. >> > >> > In addition to adding "Delivered-To: moderator ..." why oh why >> > oh why can't ***all*** messages from unsubscribed users have >> > something like "[Moderated]" added to the ***Subject*** line so >> > that *every* user, regardless of what mail/news reader s/he's >> > using can *see* that the message comes from an unsubscribed >> > user? >> > >> > What we have now is at best sub-prime (!!!). Many mail/news >> > readers readers can't filter on the Delivered-To header; users >> > reading the digest don't get those headers and, last but not >> > least only *some* messages from unsubscribed users have >> > "[Moderated]" in the subject line. >> > >> > >> > ***Please*** >> >> It is only a problem to some. It is set up to make it as easy as >> possible for anyone to get assistance using one of the three >> methods. If you can't handle that and see it as sub optimal then >> you have the issue. I have had no issue with it for years. > > Do you like seeing the same questions asked several times a day > everyday? There are a lot of casual users on Windows, and now > apparently MAC as well, who do not even try to find an answer to > their question they just go to the site find the e-mail address > that they think is going to one person or paid support and ask > their question that was already answered 6 times today and > yesterday and the day before etc. etc. etc. > > Also if the people who so readily give the answers to those FAQs > would stop doing it and start pointing the person to the archive or > the FAQ page on the website, then some of it would stop and some of > these casual users would learn how to think for them selves and > find their answers without annoying 1000s of people on the list > with the same old FAQs. > Maybe these people don't know what FAQ (Frequently Asked Question) > is and don't realize that the FAQs probably contain their answer > and they could have found it quicker rather than later waiting for > someone on this list to send them the answer. >
As the archives will show, I've long been in favor of requiring subscription to the list. However, I think that Michael and others have good points in that making casual question posters subscribe could potentially cause many first time users to move on if they can't ask/find a question. I think that there are two issues: 1. Unsubscribed posts that do not carry the [moderated] or similar heading in the subject line. That *needs* to be fixed. If it were, then many of the complaints here would stop. 2. The OOo FAQs. They are in such a disarray on the OOo website that even I am confused by their multiple links to dated, and often inaccurate information. Were the OOo website and the FAQ links fixed I am positive that much of the unsubscribed "can this run on Vista etc" traffic would be reduced. There is a good movement to move the FAQ's to wiki pages, example: http://wiki.services.openoffice.org/wiki/New_Features_2.3 But you'll only find those pages with a lot of luck & knowledge. Try to find that page from here: http://support.openoffice.org/index.html http://user-faq.openoffice.org/ Let's face it, the OOo website sucks when it comes to organization, FAQ's, etc., so it is no wonder so many unsubscribed questions come here. That said; OOo is an open source community project, so any of us can complain, contribute, etc. Any one of us can volunteer to help clean up the OOo website, and probably even the mail list. I'm sure that some OOo politics may create some stumbling blocks, but I'm also sure that the OOo project leads would welcome help/contributions by some of the more OOo savy users here. So... hows about those who are good at fixing web pages, wiki's, FAQ's etc getting involved with the project leads to help change things? Me... I'm too busy answering subscribed & unsubscribed [EMAIL PROTECTED] questions where I _think_ I can help most. That's my contribution - but one of these days... :-) --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
