Okay, here's the deal...
You aren't writing to Sun, although there are Sun employees on this
list. You are writing to a mail list of OOo users like yourself who
volunteer their time and effort to help other OOo users.
That said, I suspect no one wrote you back because they can't confirm
the behavior (I can't) and have nothing useful they can add to the
discussion. This doesn't mean the issue doesn't exist; it only means we
on the Users list have nothing we can recommend.
You could try opening an issue with the Issue Tracker, to see if
anything might be learned or to simply get developers to consider the
problem. Otherwise, I'd suggest continuing to further isolate the
circumstances why it behaves that way. For instance, does it matter what
kind of LAN you're running (i.e. Windows vs Linux vs NetWare...)? How
about different operating systems and different hardware?
Let's see if anyone else jumps in...
Giuseppe Bottacin wrote:
Dear Sun,
I sent you the following help request on October 1, without getting any
acknowledgement from you.
We still have the same problem and we need some solutions urgently.
Can we have some feedback on this?
Thank you and best regards,
Giuseppe Bottacin
--------------------------------------------
EXIT ENGINEERING S.R.L.
+39-049-980-2323
Prima Strada, 31
30032 Fiesso d'Artico (VE)
ITALY
----- Original Message -----
From: Giuseppe Bottacin
To: [email protected]
Sent: Monday, October 01, 2007 4:17 PM
Subject: problem with opening files on a LAN
Dear Sun,
we use OpenOffice from several years.
Until a few months ago we had a very slow LAN, so I don't know if the problem
I'll describe was there also with previous versions.
Now, with our new GigaBit LAN, we found a problem we weren't aware of with
OpenOffice.
The problem is the same with Versions 2.2. and 2.3, which we have on different
computers.
The computers are both configured as follows:
XP Pro, Vers. 2002, SP02, on Pentium IV 3.00 GHz with 1.25 GB RAM, built by
Acer.
THE PROBLEM:
When we open an OpenOffice file (this behaviour is the same with any file
compatible with OO) by clicking twice on its name in Windows Explorer, on the
first two openings of a single file type (for example the first 2 times we open
a Calc file, or a Writer file, or a Doc file) it takes several tens of seconds
(30 to 40 seconds on average) to open. After 2 times, a third file of the same
kind (but not the same file as before!) opens immediately (within 1 second or
2). If we try to open a different kind of file, the situation repeats: first 2
times very slow, after that very quick.
This happens only on the LAN (if we click Windows Explorer on the local HD the
file opens immediately (1-2 sec)) and only if we open files through Windows
Explorer. In fact if we open OO and from there we use the Open File function,
the speed is very high, both locally and on the LAN.
All these tests were done with OO resident in memory.
The dimension of the files doesn't influence this problem. We tested with files
from 7 KB to 1000 KB with identical results.
Of course, after the third time we open one kind of file, if we open a very big
file we just see the outside of the OO window and it takes a few seconds to
open the file, but when the problem happens we cannot see any reaction for
several tens of seconds. Then OO starts to open, and then it loads the file.
Any other file (for example PDF) opened on the LAN is quick, with no dalays.
I hope I was able to describe this strange problem and I look forward to
receive some suggestions on that.
Thank you and best regards,
Giuseppe Bottacin
--------------------------------------------
EXIT ENGINEERING S.R.L.
+39-049-980-2323
Prima Strada, 31
30032 Fiesso d'Artico (VE)
ITALY
------------------------------------------------------------------------
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.7/1062 - Release Date: 10/10/2007 5:11 PM
--
Alan Frayer
[EMAIL PROTECTED]
Vote for your favorite news story at
http://yourworldnews.frayernet.com
Classified Ad space available
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
