mary keynes wrote: > Hi, > > I have lost contact with my Open Office files - am unable to open a blank > document screen or to download any of my existing files. It has been very > slow of late, a double click on the o-o icon won't work, I've had to right > click, then click again on Open. Now when I do tht the hourglass and arrow > appear but then disappear. I've tried going in through My Documents, and > through trying to download attachments to Outlook express messages, and to go > through the start file and All Programs to Open Office. I can get into my > WORD documents through ALl Programs, but not to O-O. > > I've been using Open Office since about March, and have had to convert a lot > of documents into WORD to send them as attachments to people who can't > download o.o. So I'm working with a mixture, and saving two copies of a > great many of my documents. Could this be the source of the trouble. > > Do other applications have similar problems? How is your computer running in general? There are many issues that can cause such problems in Windows. Have you tried reinstalling OpenOffice? One thing you can try, as an experiment, is to download the USB drive version of OpenOffice from portableapps.com and see if it runs correctly (it's also handy should you want to run OpenOffice on a computer that doesn't have it installed). As this version is completely independent of what's on your computer, it will indicate where the problem may lie. Also, having a mix of Word and OpenOffice files is not the cause of the problem.
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