-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 - -------- Original Message -------- From: Bruce Cunningham <[EMAIL PROTECTED]> Date: Fri 19 Oct 2007 22:39:50 EST
> I have used OO for a couple years- never a problem. I recently installed > 2.3-- no problem for a while. > > Then it suddenly started prompting me to register-- I already have-- every > time I opened it. Then the 'agreement' field was blank. > > I finally tried to un-install it or repair the installation, but it said I > didn't have the 'msi' file. > > I tried downloading and reinstalling on top of the old, again, no luck. I > tried rebooting, reinstalling, un-installing etc. (and searching for the > pesky missing file) all, fruitless. > > I am at the point of just deleting all my OO directories, at least the > 2.3one, and trying that, but I didn't want to leave a mess. > > I'm on WinXPhome ed. with all updates. On a fairly new Sony laptop. > > Thanks for your help! > > Bruce It sounds like you may have run into Microsoft's MSI installer bug. Details and fix can be found here: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 If this does not resolve the issue, please post back to the list with details of any error messages you see when trying to install. Hope this helps. Dave - -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only. You should also be aware that all details of messages posted to this list are publicly available to anyone with an Internet connection For mailing list info see: http://www.openoffice.org/mail_list.html For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.7 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFHGx+K7asJm/pW/p8RAmEnAJ9Fc8wwUcBFeWNHcGyCv07Yre5bEQCbBGXt B8VLmjoFwIxGIPrOE55s1e4= =M/+r -----END PGP SIGNATURE----- --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
