Well, apart from the other suggestions, you could download the new Windows installer 2.0 from the microsoft website:

http://www.microsoft.com/downloads/details.aspx?familyid=CEBBACD8-C094-4255-B702-DE3BB768148F&displaylang=en

and install it

this will update your system files and solve any issues!!!!

JR


Ronald Frye wrote:
To whom it may concern...

I am unable to install OO 2.3 on my Windows ME Laptop. When I try to install, the 1st error message I get is, "This package requires a newer version of the Windows Installer. Do you want to update?" When I click on "Yes", the next error message I get is, "The specified service already exits". When I click on "OK", the next error message I get is, "Setup was unable to find the file "." When I click on "OK", I am left with no other options. What do I do?
(I had an earlier version of OO (1.x) installed, and it worked fine. Is there a 
way to download an earlier version, or can we fix the installation problem with 
version 2.3?)

Sincerely,

Ronald W. Frye
San Ramon, CA

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