Thank you so much for your help.  Will do as you have suggested.

Once again many thanks to whoever supplied the answer to my problem.

Kind regards

Dave
> On 10/30/2007 04:04 PM, David Stevens wrote:
>> Hi there,
>>
>> I have been a user of Open Office since it first came out and have tried
>> to encourage as many people as possible to use it as I have been very
>> pleased with all does.
>>
>> My current version is 2.3 which I downloaded and installed as soon as it
>> was available.
>>
>> However I had a problem today.  I couldn't start Open Office and just
>> got the message "General input/output failure".
>>
>> I tried repairing my installation with setup.exe but recieved the
>> following error message:
>>
>> "Error 1304.  Error writing to file C:\Program Files\Open Office.org
>> 2.3\program\nsplugin.exe.  Verify that you have access to that
>> directory"
>>
>> I then removed OpenOffice 2.3 using the installation files.  Deleted the
>> installation folder and previous downloaded files. Thinking that if I
>> started from scratch it would install better.
>>
>> I download the files for OO 2.3 ran the installation but I still keep
>> getting the same error message.
>>
>> I am hoping that someone out there can help me as I can't do without my
>> Open Office.  As this is what I use in my work and for all personal
>> stuff.
>>
>> Many thanks for your help
>>
>> Dave Stevens
>>
>
> Antivirus programs have been known to cause this error.
> http://www.openoffice.org/issues/show_bug.cgi?id=73434
>
> Recommend that you:
>
> 1. Disconnect from the internet
> 2. Disable your Antivirus program
> 3. Reinstall OOo & make sure that it's working
> 4. Reenable your Antivirus program
> 5. Reboot
> 5. Reconnect to the internet.
>
> Also see:
> http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html
>
> cc'd to unsubscribed: postmaster<at>dstevens70.plus.com
> Please reply *only* to [email protected]
>
> --
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>


-- 
David Stevens
UK Secretary
Spanish Gospel Mission
Registered Charity Number: 1017224

UK Office
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BARTON-UPON-HUMBER
DN18 5JH

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Registered Office
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Have you visited the mission web site.
www.spanish-gospel-mission.org.uk

Website was updated on 5 September 2007

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