On 08/12/2007 19:56, [EMAIL PROTECTED] wrote:
I downloaded the program with no problem. However, I lost everything on my
hard drive. When I resolved that issue, I tried several times to download
open office again. I get the same message each time: installer corrupted or
incomplete. I have dial up and it takes hours to download the program. It
is very frustrating. Do you have a solution?
I loved the program when I was able to use it. However, now I have files I
can't open without it.
God bless,
mj
This is almost certainly caused by your Anti Virus (AV) software
believing the file you downloaded is a virus or other malware. Try this:
1. Disconnect your computer completely from the internet.
2. Disable your AV software.
3. Run the installer.
4. Re-enable your AV software.
5. Re-connect to the net; *never* leave your system connected to the net
if your AV software is not running properly.
If this doesn't work come back here with full details.
--
Harold Fuchs
London, England
Please reply *only* to [email protected]
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