Thanks. I will try it. mj In a message dated 12/9/2007 1:49:54 P.M. Central Standard Time, [EMAIL PROTECTED] writes:
On 08/12/2007 19:56, [EMAIL PROTECTED] wrote: > I downloaded the program with no problem. However, I lost everything on my > hard drive. When I resolved that issue, I tried several times to download > open office again. I get the same message each time: installer corrupted or > incomplete. I have dial up and it takes hours to download the program. It > is very frustrating. Do you have a solution? > > I loved the program when I was able to use it. However, now I have files I > can't open without it. > > God bless, > mj > > > This is almost certainly caused by your Anti Virus (AV) software believing the file you downloaded is a virus or other malware. Try this: 1. Disconnect your computer completely from the internet. 2. Disable your AV software. 3. Run the installer. 4. Re-enable your AV software. 5. Re-connect to the net; *never* leave your system connected to the net if your AV software is not running properly. If this doesn't work come back here with full details. -- Harold Fuchs London, England Please reply *only* to [email protected] **************************************Check out AOL's list of 2007's hottest products. (http://money.aol.com/special/hot-products-2007?NCID=aoltop00030000000001)
