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A 10 minute download is long?? Aside from whether OO is a good product
or not, this person needs a spell checker. This is why I will never do
customer support. You guys are saints.
- --
Pat Brown
http://www.pabrown.ca/

L.A. Heat, the first Chris and David mystery


Barbara Duprey wrote:
> Michael Taylor wrote:
>> 1. DOWNLOAD TIME TAKES 10 MINUTES   2. FAILURE AFTER LONG DOWNLOAD TO
>> START
>>   3. LOSE A FUTURE CUROMER DUE TO EXTREMELY DISIPOINTING LACK OF
>> PERFORMANCE AND EXECUTION BY YOUR INEPT PRODUCT!!
>>   4. NIM RECOMMENDING TO ALL MY FRIENDS TO STAY AWAY FROM YOUR FLAWED
>> PRODUCT
> With that 10-minute download, you got functional equivalents of MS
> Office Professional (Word, Excel, Powerpoint, and Access) plus
> additional capabilities, for free. It didn't immediately start because
> after the download you need to install, which you apparently neglected
> to do, and then find the applications (if in Windows, through the Start
> menu), and choose one of them. If you are unable or unwilling to do
> this, I think you were never a "future customer" in the first place, and
> many thousands of people all over the world find the product anything
> but inept. By the way, it's not "our" product -- we are people who use
> the product and help others to do so as well (though we generally
> respond poorly to belligerence like yours). As with anything else that
> has significant capabilities (including whatever your favorite product
> is) there are of course some flaws, typically in unusual circumstances,
> but there is also a very active community working to resolve them, and a
> lot of free support to find workarounds until that can be done. You'll
> be doing any friends you have a great disfavor by discouraging them from
> using OpenOffice.org, but of course you have every right to do so.
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