Dear Open Office Help, 

I have a Dell notebook, with Vista Home Premium. It came with Microsoft Works 
8.5 OEM. Rather than purchasing and using Microsoft Office, I wanted to 
download and use Open Office. 

After 99% of install, I receive an error  message:

error Ox800704c8
The requested operation cannot be performed on a  file with a user-mapped 
section open. Please try again. So, I try again, and the error continues. I 
don't know if I have a problem with my installer? I contacted Dell, who told me 
to do a system restore prior to a Windows update. When I restarted, My system 
restore did not complete successfully. I'm not sure what is going on. Can you 
offer any suggestions on how to overcome this obstacle, so I  can download and 
install the open office?
Thanks so much for your help.

Jodi Fowler

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