Jodi Fowler wrote:
Dear Open Office Help,
I have a Dell notebook, with Vista Home Premium. It came with Microsoft Works 8.5 OEM. Rather than purchasing and using Microsoft Office, I wanted to download and use Open Office.
After 99% of install, I receive an error message:
error Ox800704c8
The requested operation cannot be performed on a file with a user-mapped
section open. Please try again. So, I try again, and the error continues. I
don't know if I have a problem with my installer? I contacted Dell, who told me
to do a system restore prior to a Windows update. When I restarted, My system
restore did not complete successfully. I'm not sure what is going on. Can you
offer any suggestions on how to overcome this obstacle, so I can download and
install the open office?
Thanks so much for your help.
Jodi Fowler
The original problem sounds like it's a permissions issue or caused by
new Vista security "features". The system restore problem has nothing
to do with OpenOffice and you'll have to get help from Dell for it.
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