On 04/20/2008 01:27 PM, Jodi Fowler wrote: > Dear Open Office Help, > > I have a Dell notebook, with Vista Home Premium. It came with > Microsoft Works 8.5 OEM. Rather than purchasing and using Microsoft > Office, I wanted to download and use Open Office. > > After 99% of install, I receive an error message: > > error Ox800704c8 The requested operation cannot be performed on a > file with a user-mapped section open. Please try again. So, I try > again, and the error continues. I don't know if I have a problem with > my installer? I contacted Dell, who told me to do a system restore > prior to a Windows update. When I restarted, My system restore did > not complete successfully. I'm not sure what is going on. Can you > offer any suggestions on how to overcome this obstacle, so I can > download and install the open office? Thanks so much for your help. > > Jodi Fowler
This is not an OpenOffice issue, but instead most likely an issue with your antivirus software: http://www.google.com/search?hl=en&q=error+Ox800704c8&btnG=Search <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&tid=7412d918-73c9-44fd-a3d1-73b91f112834&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US&sloc=&p=1> 1. Read and print http://download.openoffice.org/common/instructions.html. 2. Disconnect your computer (temporarily) from the internet. 3. Disable your antivirus software (that's why you disconnect from the internet). 4. Install OpenOffice. 5. Re-enable your antivirus software. 6. Reconnect your computer to the internet. -- You have been cc'd on this reply as you have posted to an open OOo mailing list. Please see: http://www.openoffice.org/mail_list.html for details and how to subscribe or view the archives so that you may see responses from other OOo users. Please *only* reply to [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
