On Wed, 21 May 2008 14:06:49 +0200
Michelle Konzack <[EMAIL PROTECTED]> wrote:

Hello Michelle,

> BUT (!!!) if they write here, HOW do they know this list?

There's a mailto: link on the OOo web site, which allows unsubbed users
to post to the list, via the moderation route.

> It seems they are reading this list over a Mailinglist-Archive!

Not necessarily;  They pose their question thinking it's going to get a
personal response.  They may never read the list, or even know their
message is going to one.  Which is why many of us Cc: the OP.  It also
explains why many of the most basic questions (does OOo work with
Vista/MacOS, etc.) get asked (almost) ad nauseam.

I know you read the list, but post from an unsubbed address, so I've
set up a filter to avoid Cc'ing you.  Other unsubscribed posters are
automatically Cc'ed by me, since, as I've said above, they might not be
aware it's possible to read the list, thinking they're dealing with a
Customer Support team.  Especially as some unscrupulous vendors of OOo
"sell" this list as their "paid support".

-- 
 Regards  _
         / )           "The blindingly obvious is
        / _)rad        never immediately apparent"

I'm spending all my money and it's going up my nose
Teenage Depression - Eddie & The Hot Rods

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