Lorette Heil wrote:
I've been attempting to open an email containing a powerpoint show and it will
not allow me to open it. I just purchased your product and so thought I would
be able to do this. It is asking for code numbers to be input, which your
product did not contain. If you cannot fix this or tell me how to do this, I
would like a refund of my purchase please, as this is why I bought your
product. Thank you.
Lorette Heil
1) You did not have to pay for OpenOffice, as it's a free download from
www.openoffice.org and no code number required
2) Since you didn't pay us, we can't give you a refund. You'll have to
contact whoever you paid, for a refund. Failing that, perhaps your
charge card company can reverse charges.
3) OpenOffice has excellent compatibility with Microsoft Office, however
it cannot open the newest Microsoft Office file formats, such as .PPTX etc.
Try downloading the free version from www.openoffice.org and see if that
helps. If the file is in that new version, you'll have to arrange to
have it sent in an older .PPT format. An alternative is to download the
free PowerPoint viewer from Microsoft, which will enable you to open
those new files.
Hopefully this helps. If you need more assistance, please contact us again.
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