Hi Laz C. Peterson

Am 2014-06-03 01:01, schrieb Laz C. Peterson:
> 
> We are attempting to implement a “sogo-tool”-based corporate signature.  And, 
> unfortunately I am having a fairly major issue with the 
> SOGoMailComposeMessageType setting.
> 
> For a few random users, even with SOGoMailComposeMessageType set as “html” in 
> sogo.conf, they are still unable to select “HTML” instead of “Plain Text” in 
> their settings from certain computers.  It is like it is enforced as “Plain 
> Text”.
> 
> Our HTML-based signature looks great for most users.  But for others, we 
> can’t get the compose type to be set no matter what we do.  It is always as 
> “Plain Text”.  If I log in as the same user on my system (same environment), 
> the compose message type is somehow HTML.
> 
> I really don’t know what the problem could be.  Especially considering HTML 
> is set in the sogo.conf file.
> 
> Any suggestions?  Browsers in question are running IE10.
> 

We had that Problem also with some users.
This has nothing to do with SOGoMailComposeMessageType in sogo.conf.

I investigated the users account and there was nothing special.
There where no additional Add-Ons and only the normal Plug-Ins installed.
As you said other users on IE10 work without problems.
Using another browser was the only way to fix it for the affected users.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416

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