Hi Laz C. Peterson Am 2014-06-03 01:01, schrieb Laz C. Peterson: > > We are attempting to implement a “sogo-tool”-based corporate signature. And, > unfortunately I am having a fairly major issue with the > SOGoMailComposeMessageType setting. > > For a few random users, even with SOGoMailComposeMessageType set as “html” in > sogo.conf, they are still unable to select “HTML” instead of “Plain Text” in > their settings from certain computers. It is like it is enforced as “Plain > Text”. > > Our HTML-based signature looks great for most users. But for others, we > can’t get the compose type to be set no matter what we do. It is always as > “Plain Text”. If I log in as the same user on my system (same environment), > the compose message type is somehow HTML. > > I really don’t know what the problem could be. Especially considering HTML > is set in the sogo.conf file. > > Any suggestions? Browsers in question are running IE10. >
We had that Problem also with some users. This has nothing to do with SOGoMailComposeMessageType in sogo.conf. I investigated the users account and there was nothing special. There where no additional Add-Ons and only the normal Plug-Ins installed. As you said other users on IE10 work without problems. Using another browser was the only way to fix it for the affected users. Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416
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