> On Sep 21, 2017, at 9:40 AM, Stefano Zamboni ([email protected]) > <[email protected]> wrote: > > On 06/09/2017 19:12, stephane de Labrusse ([email protected]) wrote: >> Le 06/09/2017 à 11:15, Stefano Zamboni ([email protected]) a écrit : >>> in any case, any hint is more than welcome >> how many time before to be logged off, something precise ? >> > hi, sorry for the delay > > no, unfortunately I have no way to understand how frequently it happens.. > > the strange thing is that (user reports) if I start writing a new mail, he's > logged out while he's typing.. and that's really strange.. > > Thank you mate > > anything I can do to debug? > > Finally.. I personally think that SOGo is a great piece of software but it > lacks tremendously on the debug side.. once you start having more than 10 > users and you find an issue, you have almost no way to debug the problem > (both on the server and on the client side) and (the worst thing) there's no > answer from the developers on HOW to debug.. I'm not asking for a solution, > I'm just asking for a debug method to help my customer and SOGo's devs.
Debugging is unfortunately not easy. You'll find some entries in the FAQ that could help you start: https://sogo.nu/nc/support/faq/select_category/50.html I would recommend to set SOGoUIxDebugEnabled to YES, open your browser's development tools, and look for network activity. Try to identify in which circonstances the user gets kicked out. Francis -- [email protected] https://inverse.ca/sogo/lists
