Exactly the same here. Coincided with Android upgrades. Reverting to the previous GMail app sorted it for all the users but isn't a long term solution.

On 11/11/2019 12:56, Patrik Chadima (hy3...@gmail.com) wrote:
Hi,

We are experiencing issues with GMail app on Android devices configured with ActiveSync.

Phone refuses to receive emails and pop out message like:

Update your Exchange account ***.
Gmail's security settings are more secure than those set by your IT admin. contact your IT admin for help.

It seems to affect only newly updated GMail app.

Is anyone experiencing the same issues?

Thanks

sogo-activesync version: 4.1.1.20191111-1
GMail version: 2019.10.20.278647676.release

This is part of EAS debug log:
<?xml version="1.0"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/";> <http://www.microsoft.com/"%3E>;
<Provision xmlns="Provision:">
<DeviceInformation xmlns="Settings:">
<Set>
<Model>BBD100-1</Model>
<FriendlyName>BBD100-1</FriendlyName>
<OS>Android 8.1.0</OS>
<UserAgent>Android-Mail/2019.10.20.278647676.release</UserAgent>
</Set>
</DeviceInformation>
<Policies>
<Policy>
<PolicyType>MS-EAS-Provisioning-WBXML</PolicyType>
</Policy>
</Policies>
</Provision>

Nov 11 13:37:01 sogod [23214]: <0x0x557700c77010[SOGoActiveSyncDispatcher]> EAS - response for device androidc1804047010: <?xml version="1.0"?> <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/";> <http://www.microsoft.com/"%3E>;
<Provision xmlns="Provision:">
<Status>1</Status>
<Policies>
<Policy>
<PolicyType>MS-EAS-Provisioning-WBXML</PolicyType>
<Status>2</Status>
</Policy>
</Policies>
</Provision>

Patrik Chadima
hy3...@gmail.com
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