On Saturday, December 30, 2006, 8:24:03 PM, Jason Faulkner wrote:
> John Rudd wrote:
>> Jason Oriente wrote:
>>> It is very easy to deal with SpamCop's aggressive approach to
>>> blacklisting.... Email them and explain what you do and supply all of
>>> your IP addresses.
>>>
>>> I manage the operations of the ISP I work for and was dealing with
>>> almost daily blacklistings until I emailed them explaining my business,
>>> domain and IP addresses.  I have not been blacklisted since.  They put
>>> me on their "buddy" list.
>>>
>>> The easiest approach to a problem is to just complain about it.  Be
>>> proactive and you'll find that SpamCop's support is very professional
>>> and are providing you a pretty good service.
>>>
>>
>> My experience with spamcop is exactly the opposite.  They haven't 
>> offered us anything like what you suggest, despite many false 
>> positives over the years.

> My experience has been the same as well. I'd love nothing more than for 
> SpamCop to give us feedback on complaints about our emails so we can 
> shut down the few bad apples that abuse our service. We've tried 
> multiple times to start a conversation with them to no avail.

SpamCop is not a Feedback Loop in the sense of what AOL and
others offer, but have you both signed up for their reporting
service?

  http://www.spamcop.net/fom-serve/cache/94.html

> How can I get SpamCop reports about my network?
> 
> Report routing
> 
> Anyone may receive summary reports about any netspace they
> specify. To receive reports, first create an ISP account.
> 
> Once you have logged in with your new account, use the "Request
> Reports" menu item to specify which networks you would like to
> receive reports about. At any time, you may use the "show
> routes" menu item to view which networks you are configured to
> receive reports about. 
> 
> In addition, your ISP account allows you to spot-check any IP
> address for recent reports.

Jeff C.
-- 
Jeff Chan
mailto:[EMAIL PROTECTED]
http://www.surbl.org/

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