John Rudd wrote:
Jason Oriente wrote:
It is very easy to deal with SpamCop's aggressive approach to
blacklisting.... Email them and explain what you do and supply all of
your IP addresses.

I manage the operations of the ISP I work for and was dealing with
almost daily blacklistings until I emailed them explaining my business,
domain and IP addresses.  I have not been blacklisted since.  They put
me on their "buddy" list.

The easiest approach to a problem is to just complain about it.  Be
proactive and you'll find that SpamCop's support is very professional
and are providing you a pretty good service.


My experience with spamcop is exactly the opposite. They haven't offered us anything like what you suggest, despite many false positives over the years.

My experience has been the same as well. I'd love nothing more than for SpamCop to give us feedback on complaints about our emails so we can shut down the few bad apples that abuse our service. We've tried multiple times to start a conversation with them to no avail.

--
Jason Faulkner
Systems Manager
Broadwick Corporation
(919) 459-2509
[EMAIL PROTECTED]

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