On Mon, 22 Mar 2010, micah anderson wrote:

Many users are complaining and when I finally get some useful messages
with headers to analyze I am finding something like the following:

X-Spam-Report:
        *  3.3 RCVD_IN_PBL RBL: Received via a relay in Spamhaus PBL
        *      [213.6.61.151 listed in zen.dnsbl]
        *  1.0 RCVD_IN_BRBL RBL: Received via relay listed in Barracuda RBL
        *      [213.6.61.151 listed in b.barracudacentral.org]
        *  1.4 RCVD_IN_BRBL_LASTEXT RBL: RCVD_IN_BRBL_LASTEXT
        *      [213.6.61.151 listed in bb.barracudacentral.org]
        *  0.0 RCVD_IN_SORBS_DUL RBL: SORBS: sent directly from dynamic IP 
address
        *      [213.6.61.151 listed in dnsbl.sorbs.net]
        *  0.8 SPF_NEUTRAL SPF: sender does not match SPF record (neutral)
        *  5.0 BOTNET Relay might be a spambot or virusbot
        *      
[botnet0.8,ip=213.6.61.151,rdns=a61-151.adsl.paltel.net,maildomain=palnet.com,client,ipinhostname,clientwords]
        *  1.0 RDNS_DYNAMIC Delivered to internal network by host with
        *      dynamic-looking rDNS

This brings it over the 8 threshold, although it is a legitimate email
From a user who has unfortunately been saddled with a dynamic IP that
previously was used by a spammer.

If your users are connecting from random public Internet dynamic-IP hosts, are you using SMTP authentication? If so, there should be data about that authentication in the Received: headers that you can use within SA to whitelist them and offset legitimate results like those above.

--
 John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
 jhar...@impsec.org    FALaholic #11174     pgpk -a jhar...@impsec.org
 key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
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  Mine eyes have seen the horror of the voting of the horde;
  They've looted the fromagerie where guv'ment cheese is stored;
  If war's not won before the break they grow so quickly bored;
  Their vote counts as much as yours.                          -- Tam
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 164 days since President Obama won the Nobel "Not George W. Bush" prize

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