We are facing a situation wherein one of our production servers running tomcat
6.0.18 is unable to generate logs after service startup. Logging just stops
after service start up.
The setup is such a way that the control flows from a Apache Webserver to Jboss
application server to Tomcat server. The tomcat server will connect to the
external API URLs and logs should be generated for the same which is not
working from past one week.
Just to give you an insight we are using source code based tomcat server and
not rpm based. So the service startup is done using startup.sh script.
We tried swapping the IP of the server with the one that was working with no
luck (The status was reversed with the server with same IP still not working).
Which means there is something to do with the IP which is causing that issue
Please let me know what else needs to checked in order to make this working.
The application itself is working fine. However the issue is with only the log
generation which is very critical for tracking the application.
Details of troubleshooting done so far :
1. Cleared the logs, restarted the service - No luck.
2. Cleared the cache of the server and restarted the service - No luck.
3. Rebooted the server multiple times - No Luck.
4. Tried starting tomcat from different web root and upgrading java - No
5. Gave full permissions to tomcat folder and log files - No Luck
Thanks & Regards
ITC Infotech India Ltd.,
ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005
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