Hi Akhilesh,

 
have you checked your file system permissions? Has the Tomcat runtime user the 
permissions to write into the log directory?

 
Regards,

Thomas

 
BTW: Tomcat 6 ist end of life since 31 December 2016 
(https://tomcat.apache.org/tomcat-60-eol.html). Please consider upgrading to 
Tomcat 9.

 
Von: Akhilesh ET [mailto:akhilesh...@itcinfotech.com] 
Gesendet: Dienstag, 6. März 2018 13:31
An: users@tomcat.apache.org
Betreff: Catalina.out not updating

 
Hi All,

 
We are facing a situation wherein one of our production servers running tomcat 
6.0.18 is unable to generate logs after service startup. Logging just stops 
after service start up.

 

 
The setup is such a way that the control flows from a Apache Webserver to Jboss 
application server to Tomcat server. The tomcat server will connect to the 
external API URLs and logs should be generated for the same which is not 
working from past one week.

 
Just to give you an insight we are using source code based tomcat server and 
not rpm based. So the service startup is done using startup.sh script.

 
We tried swapping the IP of the server with the one that was working with no 
luck (The status was reversed with the server with same IP still not working). 
Which means there is something to do with the IP which is causing that issue 
(our assumption). 

 
Please let me know what else needs to checked in order to make this working. 
The application itself is working fine. However the issue is with only the log 
generation which is very critical for tracking the application.

 
Details of troubleshooting done so far : 

 
1.       Cleared the logs, restarted the service – No luck.

2.       Cleared the cache of the server and restarted the service – No luck.

3.       Rebooted the server multiple times – No Luck.

4.       Tried starting tomcat from different web root and upgrading java  – No 
Luck.

5.       Gave full permissions to tomcat folder and log files – No Luck

 
Thanks & Regards

Akhilesh.E.T

ITC Infotech India Ltd.,

ITC Infotech Park, #18 Banaswadi Main Road, Bangalore - 560005

 
 
Disclaimer: This communication is for the exclusive use of the intended 
recipient(s) and shall not attach any liability on the originator or ITC 
Infotech India Ltd./its Holding company/ its Subsidiaries/ its Group Companies. 
If you are the addressee, the contents of this e-mail are intended for your use 
only and it shall not be forwarded to any third party, without first obtaining 
written authorization from the originator or ITC Infotech India Ltd./ its 
Holding company/its Subsidiaries/ its Group Companies. It may contain 
information which is confidential and legally privileged and the same shall not 
be used or dealt with by any third party in any manner whatsoever without the 
specific consent of ITC Infotech India Ltd./ its Holding company/ its 
Subsidiaries/ its Group Companies.

 

Reply via email to