Am 08.03.2011 15:30, schrieb Vincent Massol:
> On Mar 8, 2011, at 3:04 PM, Sergiu Dumitriu wrote:
>
>> On 03/08/2011 07:45 AM, Vincent Massol wrote:
>>> Hi Andreas,
>>>
>>> On Mar 7, 2011, at 11:13 PM, Andreas Hahn wrote:
>>>
>>>> Hi everyone,
>>>>
>>>> I'd like to make the proposal to drop the existing mailing lists in
>>>> favor of a forum (bulletin board) software.
>>>>
>>>> The objective is to promote the XWiki community discussions to a broader
>>>> audience.
>>>>
>>>> 1) A forum serves like an advertising window as anyone can read the
>>>> contributions without subscription.
>>> You don't need any subscription to read mailing lists.
>>> See http://xwiki.markmail.org/
>>>
>>>> 2) Anyone can judge the activity by reading the view count.
>>> Same here:
>>> http://xwiki.markmail.org/
>>>
>>>> 3) New users can get in touch with the community without being urged to
>>>> subscribe to a mailing list.
>>> How? Even with forums you need to subscribe.
>>>
>>>> 4) Many people consider mailing lists as spam and prefer not to subscribe
>>>> 5) Contributions have a longer visibility and older entries will get
>>>> responses
>>>> 6) Communication gets more efficient as the same topics won't get
>>>> repeatedly discussed
>>>> 7) To my experience forums get much better indexed by google as mail
>>>> collectors like Nabble , Markmail, e.t.c.
>>>> 8) Forums encourage user to user discussions and you will see new users
>>>> taking an active role
>>>> 9) There should be at least one additional category IMHO: administrators
>>>> 10) A forum is more pleasure to read once a topic split into many threads
>>>> 11) A forum is beneficial when expecting increasing support requirements
>>>> - some real large scale forums were run by just a few moderators
>>>> 12) More people will see what a teriffic job the XWiki team does.
>>>>
>>>> Here's my +1
>>> I have some good news for you: we already have a forum! :)
>>>
>>> See http://dev.xwiki.org/xwiki/bin/view/Community/MailingLists
>>> And more specifically:
>>> http://dev.xwiki.org/xwiki/bin/view/Community/Forum
>>>
>>> Now if this forum doesn't fit your needs could you explain what 
>>> requirements you'd have for a forum and which solution you'd pick?
>>> I personally liked jive forums but it doesn't exist anymore (it's folded 
>>> into a full collaboration suite now).
>>>
>>> Thanks
>>> -Vincent
>> This was thoroughly discussed four years ago, and the conclusion was
>> against installing a specific forum, and stick with Nabble as a
>> forum-like view of the mailing list activity:
>> http://markmail.org/thread/gbdnyb7jbh4ha5ja
> Right I had forgotten about this discussion :)
>
> I do remember another one though (earlier than the one you pointed) where I 
> was the one wanting a forum as a way to get more participation.
>
> What I'd really like to have that we don't currently have is a way to more 
> visibly see who's participating more and thus encourage participation. A lot 
> of forum do this by giving points to people who answer questions, then they 
> get a title and a badge based on these points. Then you can list the top 
> contributors.
>
> That said, thanks to markmail, I think our mailing lists have become a lot 
> more browsable than before and we even get statistics:
> http://xwiki.markmail.org/search/?q=
>
> At some point in the past I looked at jive because it has this point system 
> and it had the feature to be integrated on top of a mailing list. But since 
> it disappeared I haven't found any other good option that would allow us to 
> keep the list too.
>
> Now we have a real open question as to whether we want to keep our list AND 
> create a getstatisfaction project for XWiki too (getsatisfaction or another 
> similar tool). So far we've resisted doing this because it means scattering 
> our support and thus reducing the support quality level (we cannot monitor 
> several places easily). There are some guys who post and ask questions about 
> xwiki on developez.com for example (see http://tinyurl.com/4ftdyly) but since 
> we don't answer there I believe people either think xwiki is not well 
> supported or they find their way to the official support location.
>
> One one hand I'd love to use a tool such as getsatisfaction, OTOH I don't 
> know how we can manage properly both our lists + getsatisfaction.

getsatisfaction looks promising however it's not obvious to me if it's 
good for the job and what's the relationship with Xwiki. However I 
hadn't the time to drill deeper ...
Maybe you can give a pointer or more background information ?

If I were to select a tool my criteria would be:
- installation base, references and development activity
- should be known for good indexing by google although this might be 
hard to prove and may not be that much a feature of the software
- a BIG plus (almost a requirement) would be a migration from the 
existing mailing list history (although no idea how to find that out in 
advance)
- a plus if familiar technology is used

If you are serious about further investigations I'd spend time on it - 
I'd like to hear a clear voice about that.

Once upon a time i found xwiki by wikimatrix.org and now I'd give 
forummatrix.org a try ...
... and of course if somebody already has more experiences with forum 
software ...

and no - I'm not going to subscribe to all of those products 
mailinglists just for this survey !

Andreas


> One solution would be to remove the user list and only keep the devs list and 
> move users to getsatisfaction but I'm not sure how good or bad that would be.
>
> Anyone having any thoughts on this?
>
> Thanks
> -Vincent
>
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