This subject seems very controversial and I think it's an important point. Thank you Andreas for submitting it.
+1 to remove the user list and move it to getsatisfaction. Today, the XWiki community support using listserv is (imho) clearly a weak point. I don't know how Balsamiq or Jolicloud teams manage their work with getsatisfaction but the result is very effective. Maxime 2011/3/8 Vincent Massol <[email protected]> > > On Mar 8, 2011, at 3:04 PM, Sergiu Dumitriu wrote: > > > On 03/08/2011 07:45 AM, Vincent Massol wrote: > >> Hi Andreas, > >> > >> On Mar 7, 2011, at 11:13 PM, Andreas Hahn wrote: > >> > >>> Hi everyone, > >>> > >>> I'd like to make the proposal to drop the existing mailing lists in > >>> favor of a forum (bulletin board) software. > >>> > >>> The objective is to promote the XWiki community discussions to a > broader > >>> audience. > >>> > >>> 1) A forum serves like an advertising window as anyone can read the > >>> contributions without subscription. > >> > >> You don't need any subscription to read mailing lists. > >> See http://xwiki.markmail.org/ > >> > >>> 2) Anyone can judge the activity by reading the view count. > >> > >> Same here: > >> http://xwiki.markmail.org/ > >> > >>> 3) New users can get in touch with the community without being urged to > >>> subscribe to a mailing list. > >> > >> How? Even with forums you need to subscribe. > >> > >>> 4) Many people consider mailing lists as spam and prefer not to > subscribe > >>> 5) Contributions have a longer visibility and older entries will get > >>> responses > >> > >>> 6) Communication gets more efficient as the same topics won't get > >>> repeatedly discussed > >> > >>> 7) To my experience forums get much better indexed by google as mail > >>> collectors like Nabble , Markmail, e.t.c. > >>> 8) Forums encourage user to user discussions and you will see new users > >>> taking an active role > >>> 9) There should be at least one additional category IMHO: > administrators > >>> 10) A forum is more pleasure to read once a topic split into many > threads > >>> 11) A forum is beneficial when expecting increasing support > requirements > >>> - some real large scale forums were run by just a few moderators > >>> 12) More people will see what a teriffic job the XWiki team does. > >>> > >>> Here's my +1 > >> > >> I have some good news for you: we already have a forum! :) > >> > >> See http://dev.xwiki.org/xwiki/bin/view/Community/MailingLists > >> And more specifically: > >> http://dev.xwiki.org/xwiki/bin/view/Community/Forum > >> > >> Now if this forum doesn't fit your needs could you explain what > requirements you'd have for a forum and which solution you'd pick? > >> I personally liked jive forums but it doesn't exist anymore (it's folded > into a full collaboration suite now). > >> > >> Thanks > >> -Vincent > > > > This was thoroughly discussed four years ago, and the conclusion was > > against installing a specific forum, and stick with Nabble as a > > forum-like view of the mailing list activity: > > http://markmail.org/thread/gbdnyb7jbh4ha5ja > > Right I had forgotten about this discussion :) > > I do remember another one though (earlier than the one you pointed) where I > was the one wanting a forum as a way to get more participation. > > What I'd really like to have that we don't currently have is a way to more > visibly see who's participating more and thus encourage participation. A lot > of forum do this by giving points to people who answer questions, then they > get a title and a badge based on these points. Then you can list the top > contributors. > > That said, thanks to markmail, I think our mailing lists have become a lot > more browsable than before and we even get statistics: > http://xwiki.markmail.org/search/?q= > > At some point in the past I looked at jive because it has this point system > and it had the feature to be integrated on top of a mailing list. But since > it disappeared I haven't found any other good option that would allow us to > keep the list too. > > Now we have a real open question as to whether we want to keep our list AND > create a getstatisfaction project for XWiki too (getsatisfaction or another > similar tool). So far we've resisted doing this because it means scattering > our support and thus reducing the support quality level (we cannot monitor > several places easily). There are some guys who post and ask questions about > xwiki on developez.com for example (see http://tinyurl.com/4ftdyly) but > since we don't answer there I believe people either think xwiki is not well > supported or they find their way to the official support location. > > One one hand I'd love to use a tool such as getsatisfaction, OTOH I don't > know how we can manage properly both our lists + getsatisfaction. > > One solution would be to remove the user list and only keep the devs list > and move users to getsatisfaction but I'm not sure how good or bad that > would be. > > Anyone having any thoughts on this? > > Thanks > -Vincent > > _______________________________________________ > users mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/users > _______________________________________________ users mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/users
