As always, Marcus, we are close on some issues and world's apart on others. 
I'll let you have most of the last word on this, but want to comment on one 
thing you wrote:

>One can be successful at selling a product *without* alienating the 
>peoples these
>are being sold to.

You can't sell products to people you have alienated. Its the ones that you 
have not alienated that you can sell to. Which means that just because one 
person hates a product or company or marketing scheme, if that product or 
company or marketing scheme is profitable, there are obviously some people 
who have not been alienated and who will buy the product.

I claim, Marcus, that you are making judgements about companies and 
products (certainly your right), and then presuming that everyone feels 
that way. I just don't believe that, because if everyone hated the company 
or product, then it would fail.

Here's an example: I have a group of friends who are quite liberal and take 
some perverse kind of pride in bad-mouthing McDonald's: crummy food, poor 
service, unhealthy food, etc. Some of these folks just detest McDonald's 
and make comments like "I can't believe they manage to stay in business 
with such crummy food and service."

Then, around lunchtime I drive to get my mail, and the nearby McDonald's 
has a full parking lot, a string of cars around the building in the 
drive-thru lane, etc.

Who is fooling who here? I claim that these friends are fooling themselves 
into thinking that their own opinions are widely held.

BTW, I happen to like McDonald's, Taco Bell, etc., not because I think the 
food is all that great, but because they are FAST -- and I rarely care to 
waste an hour going to a restaurant for lunch. In other words, I (and I 
think many people) value something very highly other than just the quality 
of the food -- the speed with which we can get the food.

Marcus, I suspect that although you clearly detest American football, there 
must be some Canadians who like it, or the efforts to take it to Canada 
would never get off the ground.

Oh, I did not know that McDonald's customized their menus to the locale, 
but am delighted to learn it. I use them as an example just because I often 
hear them denigrated.


Jim Elwell, CAMS
Electrical Engineer
Industrial manufacturing manager
Salt Lake City, Utah, USA
www.qsicorp.com

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