Mr. John Nichols, we received your message and appreciate your taking the
time to contact Pepperidge Farm about the packaging of some of our larger
cookie products.
We appreciate your interest in Pepperidge Farm because customer feedback
relating to consumer preference is critical to our success.
We continually evaluate our packaging in an effort to ensure that our
products are environmentally friendly, with an emphasis on providing a
safe, value priced, quality product. Extensive consumer research is
conducted prior to introducing any packaging changes, and we proceed only
if our research indicates that the product will receive wide acceptance
from consumers such as yourself.
We hope this information is helpful to you. With input from loyal consumers
like you, we know we will continue to produce high quality products.
Thank you for visiting the Pepperidge Farm web-site.
Pepperidge Farm Web Team
nmc
1667672A
John Nichols BE, Ph.D. (Newcastle), MIE (Aust), Chartered Professional
Engineer
Assistant Professor
Texas A&M University
Department of Construction Science
Langford AC
Rm: A414 MD 3137
College Station, TX 77843-3137
Electronic mail: [EMAIL PROTECTED]
Telephone: 979 845 6541
Facsimile: 979 862 1572
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a fronte praecipitium a tergo lupi
in front a precipice, behind a wolf
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