Sounds like a safety problem. If you can make an issue into a safety
problem, most manufacturers will try to resolve it before the Transportation
Department "throws a little press on it".
I can guarantee that your rep. didn't contact corporate himself. First he
had to convince his boss to convince the US top boss to write a letter to
corporate-Japan outlining the problem. After a couple of months, they would
invite the boss over to Japan to "discuss" the problem. At the meeting, the
US-boss can only say or ask exactly what was written in the letter. Then, a
month or so later, corporate-Japan will release a letter stating what they
decided. I know exactly how this works. Its very time-consuming and
aggravating, but it is their culture and they won't do it any other way.
----- Original Message -----
From: Kelly Cash <[EMAIL PROTECTED]>
To: V-MAX TECH LIST <[EMAIL PROTECTED]>
Sent: Sunday, March 12, 2000 8:10 PM
Subject: Re: slight backfire
> An example: You may have heard of the Antilock Brakes hydraulic unit
> failures.
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