There goes out the door Meg Whitman, another ceo :-) -balu raman On Fri, Jul 27, 2012 at 1:12 PM, Tisdell, Dave <[email protected]>wrote:
> Hi all, > > > I just went through the most bizarre tech support experience I have > ever had. I am setting up a server for someone. The server is brand > new, arrived last week, Hp DL 160 G6. Non-hot plug drives were shipped > and they are listed on the HP website as being supported in this > server. When I unpack everything, I can't find hardware to securely > mount the drives in the drive bays. I can put them in to begin > software configuration but if the server were tilted forward, they > would fall out. > After a couple of email exchanges with my sales agent, I am advised to > call tech support. I spent over an hour on the phone with support only > to discover that HP does not ship the mounting hardware for non-hot > plug drives nor do they even have it even though these drives are > "supported" and sold by HP. > I am told that i have to contact a 3rd party vendor if i want the > mounting hardware to permanently the drives in the server. > How Bizarre!!!!!!! > I almost went with penguin computing. Next time. > > Dave > > -- > David Tisdell. Music Teacher > Browns River Middle School > 20 River Road > Jericho, VT 05465 > [email protected] (e-mail) > > -- > > > This e-mail may contain information protected under the Family Educational > Rights and Privacy Act (FERPA). If this e-mail contains student information > and you are not entitled to access such information under FERPA, please > notify the sender. Federal regulations require that you destroy this e-mail > without reviewing it and you may not forward it to anyone. > -- “There is nothing to fear from truth....Being truthful is essential to being an independent thinker and obtaining greater understanding of what is right.” -Ray Dalio Bridgewater Associates
