Hello,
I'm getting this error with my Office 2010 Image that was working before and now it's failing at resources ready. Anyways here is the error log. e operation completed successfully The following command was not found: advfirewall firewall delete rule name=all dir=in protocol=TCP localport=3389. The following command was not found: advfirewall firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148" "description=Allows incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes dir=in localip=10.10.10.148. Here is the log 31374|7892:7628|new| /usr/bin/ssh -i /etc/vcl/vcl.key -l root -p 22 -x vmguest-68 'reg.exe ADD "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server" /t REG_DWORD /v fDenyTSConnections /d 0 /f ; reg.exe ADD "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp" /t REG_DWORD /v UserAuthentication /d 0 /f ; netsh.exe advfirewall firewall delete rule name=all dir=in protocol=TCP localport=3389 ; netsh.exe advfirewall firewall add rule name="VCL: allow RDP port 3389 to: 10.10.10.148" description="Allows incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes dir=in localip=10.10.10.148' 2>&1 2010-08-26 15:46:46|30857|7890:7626|reserved|DataStructure.pm:get_reservation_remote_ip(956)|reservation remote IP is not defined 2010-08-26 15:46:48|5137|vcld:main(165)|lastcheckin time updated for management node 1: 2010-08-26 15:46:48 2010-08-26 15:46:51|30857|7890:7626|reserved|DataStructure.pm:get_reservation_remote_ip(956)|reservation remote IP is not defined 2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:run_ssh_command(6262)|run_ssh_command output: |31374|7892:7628|new| The operation completed successfully |31374|7892:7628|new| The operation completed successfully |31374|7892:7628|new| The following command was not found: advfirewall firewall delete rule name=all dir=in protocol=TCP localport=3389. |31374|7892:7628|new| The following command was not found: advfirewall firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148" "description=Allows incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes dir=in localip=10.10.10.148. 2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:run_ssh_command(6272)|SSH command executed on vmguest-68, command: |31374|7892:7628|new| /usr/bin/ssh -i /etc/vcl/vcl.key -l root -p 22 -x vmguest-68 'reg.exe ADD "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server" /t REG_DWORD /v fDenyTSConnections /d 0 /f ; reg.exe ADD "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp" /t REG_DWORD /v UserAuthentication /d 0 /f ; netsh.exe advfirewall firewall delete rule name=all dir=in protocol=TCP localport=3389 ; netsh.exe advfirewall firewall add rule name="VCL: allow RDP port 3389 to: 10.10.10.148" description="Allows incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes dir=in localip=10.10.10.148' 2>&1 |31374|7892:7628|new| returning (1, "The operation completed succes...") |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|Version_6.pm:firewall_enable_rdp_private(968)|failed to add firewall rule to enable RDP to: 10.10.10.148, exit status: 1, output: |31374|7892:7628|new| The operation completed successfully The operation completed successfully The following command was not found: advfirewall firewall delete rule name=all dir=in protocol=TCP localport=3389. The following command was not found: advfirewall firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148" "description=Allows incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes dir=in localip=10.10.10.148. |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) Version_6.pm, firewall_enable_rdp_private (line: 968) |31374|7892:7628|new| (-2) Windows.pm, post_load (line: 474) |31374|7892:7628|new| (-3) Version_6.pm, post_load (line: 206) |31374|7892:7628|new| (-4) new.pm, reload_image (line: 692) |31374|7892:7628|new| (-5) new.pm, process (line: 266) |31374|7892:7628|new| (-6) vcld, make_new_child (line: 594) |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|Windows.pm:post_load(475)|unable to enable RDP on private network |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) Windows.pm, post_load (line: 475) |31374|7892:7628|new| (-2) Version_6.pm, post_load (line: 206) |31374|7892:7628|new| (-3) new.pm, reload_image (line: 692) |31374|7892:7628|new| (-4) new.pm, process (line: 266) |31374|7892:7628|new| (-5) vcld, make_new_child (line: 594) |31374|7892:7628|new| (-6) vcld, main (line: 341) |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|Version_6.pm:post_load(210)|failed to execute parent class post_load() subroutine |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) Version_6.pm, post_load (line: 210) |31374|7892:7628|new| (-2) new.pm, reload_image (line: 692) |31374|7892:7628|new| (-3) new.pm, process (line: 266) |31374|7892:7628|new| (-4) vcld, make_new_child (line: 594) |31374|7892:7628|new| (-5) vcld, main (line: 341) No recipient addresses found in header 2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:mail(1348)|SUCCESS -- Sending mail To: , PROBLEM -- new.pm |31374|7892:7628|new| ---- CRITICAL ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|new.pm:reload_image(697)|failed to perform OS post-load tasks for vmwarewinxp-MicrosoftOffice201075-v0 on vmguest-68, returning |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) new.pm, reload_image (line: 697) |31374|7892:7628|new| (-2) new.pm, process (line: 266) |31374|7892:7628|new| (-3) vcld, make_new_child (line: 594) |31374|7892:7628|new| (-4) vcld, main (line: 341) 2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:insertloadlog(4710)|inserted computer=72, loadimagefailed, failed to perform OS post-load tasks for vmwarewinxp-MicrosoftOffice201075-v0 on vmguest-68 |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|new.pm:process(313)|failed to load vmguest-68 with vmwarewinxp-MicrosoftOffice201075-v0 |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) new.pm, process (line: 313) |31374|7892:7628|new| (-2) vcld, make_new_child (line: 594) |31374|7892:7628|new| (-3) vcld, main (line: 341) 2010-08-26 15:46:53|31374|7892:7628|new|DataStructure.pm:get_computer_state_name(1946)|attempting to retrieve current state of computer vmguest-68 from the database 2010-08-26 15:46:53|31374|7892:7628|new|DataStructure.pm:get_computer_state_name(1977)|retrieved current state of computer vmguest-68 from the database: reloading 2010-08-26 15:46:53|31374|7892:7628|new|DataStructure.pm:_automethod(697)|data structure updated: $self->request_data->{reservation}{7628}{computer}{state}{name} |31374|7892:7628|new| computer_state_name = reloading No recipient addresses found in header 2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:mail(1348)|SUCCESS -- Sending mail To: , PROBLEM -- State.pm |31374|7892:7628|new| ---- CRITICAL ---- |31374|7892:7628|new| 2010-08-26 15:46:53|31374|7892:7628|new|State.pm:reservation_failed(290)|reservation failed on vmguest-68: process failed after trying to load or make available |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) State.pm, reservation_failed (line: 290) |31374|7892:7628|new| (-2) new.pm, process (line: 316) |31374|7892:7628|new| (-3) vcld, make_new_child (line: 594) |31374|7892:7628|new| (-4) vcld, main (line: 341) I also had a question about (We get this warning each time when an image is loading. I doesn't really effect anything, but is there a way to change this around so ti doesn't come up) Use of uninitialized value in pattern match (m//) at /usr/local/vcl/bin/../lib/VCL/utils.pm line 2745 (#1) |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:07|31374|7892:7628|new|vcld:warning_handler(636)|Use of uninitialized value in pattern match (m//) at /usr/local/vcl/bin/../lib/VCL/utils.pm line 2745. |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) vcld, warning_handler (line: 636) |31374|7892:7628|new| (-2) utils.pm, _sshd_status (line: 2745) |31374|7892:7628|new| (-3) vmware.pm, load (line: 859) |31374|7892:7628|new| (-4) new.pm, reload_image (line: 665) |31374|7892:7628|new| (-5) new.pm, process (line: 266) |31374|7892:7628|new| (-6) vcld, make_new_child (line: 594) |31374|7892:7628|new| ---- WARNING ---- |31374|7892:7628|new| 2010-08-26 15:46:07|31374|7892:7628|new|vcld:warning_handler(636)|Use of uninitialized value in pattern match (m//) at /usr/local/vcl/bin/../lib/VCL/utils.pm line 2745. |31374|7892:7628|new| ( 0) utils.pm, notify (line: 737) |31374|7892:7628|new| (-1) vcld, warning_handler (line: 636) |31374|7892:7628|new| (-2) utils.pm, _sshd_status (line: 2745) |31374|7892:7628|new| (-3) vmware.pm, load (line: 859) |31374|7892:7628|new| (-4) new.pm, reload_image (line: 665) |31374|7892:7628|new| (-5) new.pm, process (line: 266) |31374|7892:7628|new| (-6) vcld, make_new_child (line: 594) And my very last question is I also wanted to know if I could change the TIME Zone to PST, where is that command stored at? I still have images coming up as CSUN time. I went into the sysprep ini file and changed the time zone there and that didn't fix the problem, the time on the page itself is fine, but when the images load up they are the incorrect time. Thanks, Alex Patterson User Support Services Operating System Analyst California State University, East Bay