Hello,
What is the OS of the image? The log output seems to indicate that the image is either XP or 2003 but the VCL OS module being used is for one of the Windows 6.x versions: Visa, 7, or 2008.


Windows 5.x uses 'netsh firewall' and Windows 6.x uses 'netsh advfirewall'. If 'netsh advfirewall' is attempted on Windows 5.x, netsh.exe will return "The following command was not found: ...".

Check if your image has the correct OSid value in the VCL database (image.OSid). This points to the OS table, which points to the module table:
image.OSid --> OS.id
OS.moduleid --> module.id

Hope this helps,
Andy

Alexander Patterson wrote:
Hello,


I'm getting this error with my Office 2010 Image that was working
before and now it's failing at resources ready.

Anyways here is the error log.

e operation completed successfully The following command was not
found: advfirewall firewall delete rule name=all dir=in protocol=TCP
localport=3389. The following command was not found: advfirewall
firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148"
"description=Allows incoming RDP (TCP port 3389) traffic to:
10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes
dir=in localip=10.10.10.148.




Here is the log

31374|7892:7628|new| /usr/bin/ssh -i /etc/vcl/vcl.key  -l root -p 22
-x vmguest-68 'reg.exe ADD
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server"
/t REG_DWORD /v fDenyTSConnections /d 0 /f ; reg.exe ADD
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal
Server\WinStations\RDP-Tcp" /t REG_DWORD /v UserAuthentication /d 0 /f
; netsh.exe advfirewall firewall delete rule name=all dir=in
protocol=TCP localport=3389 ; netsh.exe advfirewall firewall add rule
name="VCL: allow RDP port 3389 to: 10.10.10.148" description="Allows
incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP
localport=3389 action=allow enable=yes dir=in localip=10.10.10.148'
2>&1
2010-08-26 
15:46:46|30857|7890:7626|reserved|DataStructure.pm:get_reservation_remote_ip(956)|reservation
remote IP is not defined
2010-08-26 15:46:48|5137|vcld:main(165)|lastcheckin time updated for
management node 1: 2010-08-26 15:46:48
2010-08-26 
15:46:51|30857|7890:7626|reserved|DataStructure.pm:get_reservation_remote_ip(956)|reservation
remote IP is not defined
2010-08-26 
15:46:53|31374|7892:7628|new|utils.pm:run_ssh_command(6262)|run_ssh_command
output:
|31374|7892:7628|new| The operation completed successfully
|31374|7892:7628|new| The operation completed successfully
|31374|7892:7628|new| The following command was not found: advfirewall
firewall delete rule name=all dir=in protocol=TCP localport=3389.
|31374|7892:7628|new| The following command was not found: advfirewall
firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148"
"description=Allows incoming RDP (TCP port 3389) traffic to:
10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes
dir=in localip=10.10.10.148.
2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:run_ssh_command(6272)|SSH
command executed on vmguest-68, command:
|31374|7892:7628|new| /usr/bin/ssh -i /etc/vcl/vcl.key  -l root -p 22
-x vmguest-68 'reg.exe ADD
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server"
/t REG_DWORD /v fDenyTSConnections /d 0 /f ; reg.exe ADD
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal
Server\WinStations\RDP-Tcp" /t REG_DWORD /v UserAuthentication /d 0 /f
; netsh.exe advfirewall firewall delete rule name=all dir=in
protocol=TCP localport=3389 ; netsh.exe advfirewall firewall add rule
name="VCL: allow RDP port 3389 to: 10.10.10.148" description="Allows
incoming RDP (TCP port 3389) traffic to: 10.10.10.148" protocol=TCP
localport=3389 action=allow enable=yes dir=in localip=10.10.10.148'
2>&1
|31374|7892:7628|new| returning (1, "The operation completed succes...")

|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|Version_6.pm:firewall_enable_rdp_private(968)|failed
to add firewall rule to enable RDP to: 10.10.10.148, exit status: 1,
output:
|31374|7892:7628|new| The operation completed successfully  The
operation completed successfully The following command was not found:
advfirewall firewall delete rule name=all dir=in protocol=TCP
localport=3389. The following command was not found: advfirewall
firewall add rule "name=VCL: allow RDP port 3389 to: 10.10.10.148"
"description=Allows incoming RDP (TCP port 3389) traffic to:
10.10.10.148" protocol=TCP localport=3389 action=allow enable=yes
dir=in localip=10.10.10.148.
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) Version_6.pm, firewall_enable_rdp_private (line: 968)
|31374|7892:7628|new| (-2) Windows.pm, post_load (line: 474)
|31374|7892:7628|new| (-3) Version_6.pm, post_load (line: 206)
|31374|7892:7628|new| (-4) new.pm, reload_image (line: 692)
|31374|7892:7628|new| (-5) new.pm, process (line: 266)
|31374|7892:7628|new| (-6) vcld, make_new_child (line: 594)


|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|Windows.pm:post_load(475)|unable to
enable RDP on private network
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) Windows.pm, post_load (line: 475)
|31374|7892:7628|new| (-2) Version_6.pm, post_load (line: 206)
|31374|7892:7628|new| (-3) new.pm, reload_image (line: 692)
|31374|7892:7628|new| (-4) new.pm, process (line: 266)
|31374|7892:7628|new| (-5) vcld, make_new_child (line: 594)
|31374|7892:7628|new| (-6) vcld, main (line: 341)


|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|Version_6.pm:post_load(210)|failed to
execute parent class post_load() subroutine
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) Version_6.pm, post_load (line: 210)
|31374|7892:7628|new| (-2) new.pm, reload_image (line: 692)
|31374|7892:7628|new| (-3) new.pm, process (line: 266)
|31374|7892:7628|new| (-4) vcld, make_new_child (line: 594)
|31374|7892:7628|new| (-5) vcld, main (line: 341)

No recipient addresses found in header
2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:mail(1348)|SUCCESS --
Sending mail To: , PROBLEM -- new.pm

|31374|7892:7628|new| ---- CRITICAL ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|new.pm:reload_image(697)|failed to
perform OS post-load tasks for vmwarewinxp-MicrosoftOffice201075-v0 on
vmguest-68, returning
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) new.pm, reload_image (line: 697)
|31374|7892:7628|new| (-2) new.pm, process (line: 266)
|31374|7892:7628|new| (-3) vcld, make_new_child (line: 594)
|31374|7892:7628|new| (-4) vcld, main (line: 341)

2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:insertloadlog(4710)|inserted
computer=72, loadimagefailed, failed to perform OS post-load tasks for
vmwarewinxp-MicrosoftOffice201075-v0 on vmguest-68

|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|new.pm:process(313)|failed to load
vmguest-68 with vmwarewinxp-MicrosoftOffice201075-v0
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) new.pm, process (line: 313)
|31374|7892:7628|new| (-2) vcld, make_new_child (line: 594)
|31374|7892:7628|new| (-3) vcld, main (line: 341)

2010-08-26 
15:46:53|31374|7892:7628|new|DataStructure.pm:get_computer_state_name(1946)|attempting
to retrieve current state of computer vmguest-68 from the database
2010-08-26 
15:46:53|31374|7892:7628|new|DataStructure.pm:get_computer_state_name(1977)|retrieved
current state of computer vmguest-68 from the database: reloading
2010-08-26 15:46:53|31374|7892:7628|new|DataStructure.pm:_automethod(697)|data
structure updated:
$self->request_data->{reservation}{7628}{computer}{state}{name}
|31374|7892:7628|new| computer_state_name = reloading
No recipient addresses found in header
2010-08-26 15:46:53|31374|7892:7628|new|utils.pm:mail(1348)|SUCCESS --
Sending mail To: , PROBLEM -- State.pm

|31374|7892:7628|new| ---- CRITICAL ----
|31374|7892:7628|new| 2010-08-26
15:46:53|31374|7892:7628|new|State.pm:reservation_failed(290)|reservation
failed on vmguest-68: process failed after trying to load or make
available
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) State.pm, reservation_failed (line: 290)
|31374|7892:7628|new| (-2) new.pm, process (line: 316)
|31374|7892:7628|new| (-3) vcld, make_new_child (line: 594)
|31374|7892:7628|new| (-4) vcld, main (line: 341)






I also had a question about (We get this warning each time when an
image is loading. I doesn't really effect anything, but is there a way
to change this around so ti doesn't come up)

Use of uninitialized value in pattern match (m//) at
        /usr/local/vcl/bin/../lib/VCL/utils.pm line 2745 (#1)

|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:07|31374|7892:7628|new|vcld:warning_handler(636)|Use of
uninitialized value in pattern match (m//) at
/usr/local/vcl/bin/../lib/VCL/utils.pm line 2745.
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) vcld, warning_handler (line: 636)
|31374|7892:7628|new| (-2) utils.pm, _sshd_status (line: 2745)
|31374|7892:7628|new| (-3) vmware.pm, load (line: 859)
|31374|7892:7628|new| (-4) new.pm, reload_image (line: 665)
|31374|7892:7628|new| (-5) new.pm, process (line: 266)
|31374|7892:7628|new| (-6) vcld, make_new_child (line: 594)


|31374|7892:7628|new| ---- WARNING ----
|31374|7892:7628|new| 2010-08-26
15:46:07|31374|7892:7628|new|vcld:warning_handler(636)|Use of
uninitialized value in pattern match (m//) at
/usr/local/vcl/bin/../lib/VCL/utils.pm line 2745.
|31374|7892:7628|new| ( 0) utils.pm, notify (line: 737)
|31374|7892:7628|new| (-1) vcld, warning_handler (line: 636)
|31374|7892:7628|new| (-2) utils.pm, _sshd_status (line: 2745)
|31374|7892:7628|new| (-3) vmware.pm, load (line: 859)
|31374|7892:7628|new| (-4) new.pm, reload_image (line: 665)
|31374|7892:7628|new| (-5) new.pm, process (line: 266)
|31374|7892:7628|new| (-6) vcld, make_new_child (line: 594)



And my very last question is

I also wanted to know if I could change the TIME Zone to PST, where is
that command stored at?

I still have images coming up as CSUN time. I went into the sysprep
ini file and changed the time zone there and that didn't fix the
problem, the time on the page itself is fine, but when the images load
up they are the incorrect time.

Thanks,
Alex  Patterson
User Support Services
Operating System Analyst
California State University, East Bay

--
Andy Kurth
Virtual Computing Lab
Office of Information Technology
North Carolina State University
andy_ku...@ncsu.edu
919.513.4090

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