Thanks, The system is definitely using that boot method. Only their info on when this was starting to be used is off, We have had the hardware for over a year now.
Doug Preston From: Chapman, Scott [mailto:scott.chap...@icbc.com] Sent: Thursday, October 14, 2010 1:11 PM To: Chapman, Scott; Preston, Douglas; 'Veritas' Subject: RE: NBU7 system state backup errors Here's an excerpt from an email that I received from Symantec... Cut... To help you all understand what the problem is I need you to understand Windows and how it works. In the 2008. In Windows 2008 there are several ways to configure the Boot Strap process from a single partition boot to a boot from a boot partition, the issue the customer is having is because they are using a new type of hardware boot called uEFI. This hardware boot was something that just came out recently from several hardware vendors. Because it is new neither BE NOR NBU are able to back it up yet, we have a potential solution that we are working on BUT the issue remains that this is something that we did not predict hardware vendors going to nor did we expect rapid adoption by the field. That being said we think we are close to a resolution but it is not likely to be this week. Again we have had to redesign portions of the product for this special boot partition. Paste... Scott Chapman Senior Technical Specialist Storage and Database Administration ICBC - Victoria Ph: 250.414.7650 Cell: 250.213.9295 From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Preston, Douglas Sent: Thursday, October 14, 2010 1:00 PM To: 'Veritas' Subject: [Veritas-bu] NBU7 system state backup errors When trying to backup a new windows 2008 server all my backups go to completion ok except system state. I get this error in the GUI Job Details log 10/14/2010 12:55:09 PM - Warning bpbrm(pid=544) from client scacimm01: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 -536832991: Unknown error) 10/14/2010 12:55:15 PM - Error bpbrm(pid=544) from client scacimm01: ERR - Error encountered while attempting to get additional files for System State:\ Anyone have a hint what I need to do? I am almost positive this is not NetBackup's problem but I need to make sure I can do a restore of the system regardless of whose problem it is Doug Preston
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