That's odd
If you have any entry in the host file bpclntcmd should pick it up

Still sounds like host config though
Although this is probably not the issue check if there are any entries under 
veritas\netbackup\remote_versions - that should affect name resolution but may 
be worth cleaning out

The errors in your log (25 & 46) both refer to hostname resolution issues and 
bpclntcmd confirms this
Try add an entry for a dummy server into for a different hostname into your 
hosts file and see if you can resolve it
>From the sound of it you wont be able to

Regards,
Tal Shekel
CSA
FUJITSU

From: Infantino, Joe (Contractor) [mailto:jinfant...@intersil.com]
Sent: 16 March 2012 11:56
To: Shekel Tal; veritas-bu@mailman.eng.auburn.edu
Subject: RE: cold catalog recovery

It is a standard system build.  I did the build and did not change anything to 
do with DNS

Firewall is also turned off.  I tried with the firewall service disabled and 
after a reboot and the error still exists.


Joe Infantino
MCP, MCSA, Security+, ITILv3
Senior Systems Analyst
Security and Server Operations
Intersil Corporation

email: jinfant...@intersil.com<mailto:jinfant...@intersil.com>
office: 321-724-7119
fax: 321-729-1186

www.intersil.com

From: Shekel Tal [mailto:tal.she...@uk.fujitsu.com]
Sent: Friday, March 16, 2012 7:55 AM
To: Infantino, Joe (Contractor); veritas-bu@mailman.eng.auburn.edu
Subject: RE: cold catalog recovery

It could just be down to the way your host is configured to lookup names

Is this a standard windows build or a bespoke build created by your sys admins?
They could have changed the way the build resolves hostnames as a security 
feature?

Regards,
Tal Shekel
CSA
FUJITSU

From: Infantino, Joe (Contractor) [mailto:jinfant...@intersil.com]
Sent: 16 March 2012 11:53
To: Shekel Tal; 
veritas-bu@mailman.eng.auburn.edu<mailto:veritas-bu@mailman.eng.auburn.edu>
Subject: RE: cold catalog recovery

That's what we thought also, but why then would it work just fine before the 
catalog recovery?

I do have a hosts file entry for the system.

Currently it is off the network so nslookup is not working, but even when it 
was on the network and name resolution was working fine the issue was still 
there.


Joe Infantino
MCP, MCSA, Security+, ITILv3
Senior Systems Analyst
Security and Server Operations
Intersil Corporation

email: jinfant...@intersil.com<mailto:jinfant...@intersil.com>
office: 321-724-7119
fax: 321-729-1186

www.intersil.com

From: Shekel Tal [mailto:tal.she...@uk.fujitsu.com]
Sent: Friday, March 16, 2012 5:56 AM
To: Infantino, Joe (Contractor); 
veritas-bu@mailman.eng.auburn.edu<mailto:veritas-bu@mailman.eng.auburn.edu>
Subject: RE: cold catalog recovery

Doesn't sound like a netbackup issue
Sounds like a host configuration issue - maybe dns

Are you returning 127.0.0.1 even when you have any entry in your local hosts?
The system could be configured not to look at hosts

Can you resolve forward and reverse lookup when using nslookup?

Regards,
Tal Shekel
CSA
FUJITSU

From: 
veritas-bu-boun...@mailman.eng.auburn.edu<mailto:veritas-bu-boun...@mailman.eng.auburn.edu>
 [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Infantino, Joe 
(Contractor)
Sent: 15 March 2012 20:39
To: veritas-bu@mailman.eng.auburn.edu<mailto:veritas-bu@mailman.eng.auburn.edu>
Subject: [Veritas-bu] cold catalog recovery


We are trying to upgrade our NBU hardware and OS and are running into some 
issues that seem related to doing a cold catalog recovery and name resolution.

Current setup:

Windows 2003 x86 SP2

NBU 6.5.6

New setup:

Windows 2008 x64 SP2

NBU 6.5.6

Current server and new server are configured with the same name and ip address.

ISSUE:

We can do a cold catalog backup and restore just fine but have a serious issue 
in the end.  After both successes if we open the Activity Monitor we get an 
error - "Not connected, check if services are up."

All service are up.

bpjobsd log shows

<2> job_connect: Can't connect automatically to client pbcobk01 status = 25 err 
= 10061

<2> job_connect: Can't connect to client pbcobk01

<16> main: Can't connect to pbcobk01 (46)

We did a complete system rebuild, installed NBU 6.5.6, and configured to write 
to disk.  Test backup ran and Activity Monitor worked fine.  Did the catalog 
recovery and the issue came back.

I did some bpclntcmd tests and they all come back with the correct name but the 
IP shows as 127.0.0.1.  I added the hostname and real IP to the hosts file with 
no luck.

I tried the following tests:

bpclntcmd -pn = correct short name with 127.0.0.1

bpclntcmd -self = correct short name with 127.0.0.1

bpclntcmd -hn pbcobk01 = correct short name with 127.0.0.1

bpclntcmd -ip xxx.xxx.xxx.xxx = correct host and xxx.xxx.xxx.xxx for ip address

If I do these test on the current server they come back with the actual IP of 
the system.

TIA

Joe Infantino

MCP, MCSA, Security+, ITILv3

Senior Systems Analyst

Security and Server Operations

Intersil Corporation

email: jinfant...@intersil.com<mailto:jinfant...@intersil.com>

www.intersil.com<file:///\\www.intersil.com>

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guarantee that this email has not been intercepted and amended or that it is 
virus-free.

Fujitsu Services Limited, registered in England No 96056, registered office 22 
Baker Street, London W1U 3BW.

Fujitsu (FTS) Limited, registered in England No 03808613, registered office 22 
Baker Street, London W1U 3BW.

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registered office Solihull Parkway, Birmingham Business Park, Birmingham, B37 
7YU.

Unless otherwise stated, this email has been sent from Fujitsu Services 
Limited, from Fujitsu (FTS) Limited, or from Fujitsu Telecommunications Europe 
Limited, together "Fujitsu".
 
This email is only for the use of its intended recipient.  Its contents are 
subject to a duty of confidence and may be privileged.  Fujitsu does not 
guarantee that this email has not been intercepted and amended or that it is 
virus-free.

Fujitsu Services Limited, registered in England No 96056, registered office 22 
Baker Street, London W1U 3BW.

Fujitsu (FTS) Limited, registered in England No 03808613, registered office 22 
Baker Street, London W1U 3BW.

Fujitsu Telecommunications Europe Limited, registered in England No 2548187, 
registered office Solihull Parkway, Birmingham Business Park, Birmingham, B37 
7YU.
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