Hi Dirk, contacting you now. thanks for the response. @TheDO 1. [email protected], [email protected], and through the online support form. 2. no, unfortunately the trial period ran out before I could get the time to try it out properly, and since there's no way to reset the demo, I had to take a leap of faith and purchase it to try it.
And yes, my post was harsh, I felt like I got ripped off. Getting no response after 3 attempts, nothing like 'thanks, we're looking into it, we'll get back to you' ?...come on. Get with it guys, the response time and organization of this team is obviously lacking. Hopefully this can get resolved, it looks like a wonderful app and I've heard great things about it. On Apr 4, 9:31 am, Dirk Stoop <[email protected]> wrote: > Hi Dimitri, > > I'm sorry about the bad experience. > > Could you let me know –either on- or off-list– which email address you > used to contact support so I can catch up on the conversation? I > can't find anything in the support inbox from the address you sent > this message from. > > We'll get this sorted right away. > > Thanks and sorry again, > - Dirk > > the Versions team > > On Apr 3, 8:07 pm, dimitri <[email protected]> wrote: > > > > > I've contacted support through three different channels, no response, > > no acknowledgement, nothing. > > Hangs on processing the registration, like some others have > > experienced. This licensing/registration model is crap. I guess it's > > too much to ask that: > > 1.) the license key they send you works, and > > 2.) there's support for this product after the sale. > > > It shouldn't be this difficult. $50 for shareware that I can't even > > run...don't waste your money/time on this app. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Versions" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/versions?hl=en -~----------~----~----~----~------~----~------~--~---
