fwiw i too have had no luck getting through using the contact form on
the web site... i'd expect an autoresponder at the very least. also
posted a couple messages to this list last week and haven't seen them
come through yet.

On Apr 4, 6:31 am, Dirk Stoop <[email protected]> wrote:
> Hi Dimitri,
>
> I'm sorry about the bad experience.
>
> Could you let me know –either on- or off-list– which email address you
> used to contact support so I can catch up on the conversation?  I
> can't find anything in the support inbox from the address you sent
> this message from.
>
> We'll get this sorted right away.
>
> Thanks and sorry again,
> - Dirk
>
> the Versions team
>
> On Apr 3, 8:07 pm, dimitri <[email protected]> wrote:
>
>
>
> > I've contacted support through three different channels, no response,
> > no acknowledgement, nothing.
> > Hangs on processing the registration, like some others have
> > experienced.  This licensing/registration model is crap.  I guess it's
> > too much to ask that:
> > 1.) the license key they send you works, and
> > 2.) there's support for this product after the sale.
>
> > It shouldn't be this difficult. $50 for shareware that I can't even
> > run...don't waste your money/time on this app.
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