Title: Message
That is a big switch.  I had absolutely my worst experience with their customer service.  I had a pair of boots that failed my first time to lace them up and they would not do anything except take them back and look at them and maybe repair them if I sent them to them and do not expect them for 6 weeks.  And that happened twice.  I will never own anything from them again.
 
Mike
----- Original Message -----
From: Ron
Sent: Monday, December 15, 2003 12:34 PM
Subject: [VFB] Danner Boots

I also recently had a great experience dealing with Danner. I owned a pair of their wading boots. The stitching failed after less then a years ware and I called the company. The response was shocking!! Sir I'm sorry we cannot replace your boots. We no longer manufacture wading boots, but we will issue the store where you bought them with a full credit towards a new pair of your choice. I'm now the owner of Patagonia boots hoping they will last a lifetime.
 
Cheers RON

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