Our copy was also defective so our technician tweeted Kartemquin and got an immediate reply that this was news to them but also a promise that a fully-functioning replacement would be sent quickly. The contact was [email protected]
On Tue, May 31, 2011 at 11:35 AM, Meghann Matwichuk <[email protected]> wrote: > Good catch, John -- I just pulled our copy of At the Death House Door from > the shelf, and noticed the same problem. It happens at 22:35, just before > the start of Chapter 7. If their entire batch was replicated with this same > problem, I'm guessing Kartemquin has a small nightmare on their hands. I > plan on emailing the contact listed here for Distribution and Sales to see > what I can learn about getting a working copy: > > http://www.kartemquin.com/contact/info > > Christine, re: your Northern Exposure problem -- I can't offer any feedback > on that particular title, but we did have the same problem with disc 1 of > Justified -- returned after one circ; the disc stopped just a few minutes > into the first chapter of the first episode. Buffed it up; no go. > Blehhhhhhh. > > Best, > > ************************* > Meghann Matwichuk, M.S. > Associate Librarian > Instructional Media Collection Department > Morris Library, University of Delaware > 181 S. College Ave. > Newark, DE 19717 > (302) 831-1475 > http://www.lib.udel.edu/ud/instructionalmedia/ > > On 5/27/2011 3:21 PM, CROWLEY, CHRISTINE wrote: > > *Somewhat related problem. I have purchased four seasons of “Northern > Exposure” as a gift for boyfriend. We are in Season Three and discovered > that two episodes on a brand new disc are damaged, apparently, and just > freeze. You can hear the blu-ray machine grinding away. The rest of the disc > is fine. We tried buffing but to no avail. I am wondering if a single disc > in a set is able to be returned for replacement. Has anyone else had this > experience?* > > * * > > *Christine Crowley* > > Dean of Learning Resources > > *Northwest Vista College* > > 3535 N. Ellison Dr. > > San Antonio, TX 78251 > > 210.486.4572 voice | 210.486.4504 fax > > *PLEASE NOTE: I AM RETIRING AS OF AUG. 19, 2011* > > *NEW LIBRARY CONTACT INFO UPON REQUEST* > > > > * * > > “A sense of humor is part of the art of leadership, of getting along with > people, of getting things > done<http://thinkexist.com/quotation/a_sense_of_humor_is_part_of_the_art_of_leadership/159947.html>”--Dwight > David Eisenhower > > > > * * > > *From:* [email protected] [ > mailto:[email protected]<[email protected]>] > *On Behalf Of *John Streepy > *Sent:* Friday, May 27, 2011 1:41 PM > *To:* [email protected] > *Subject:* [Videolib] At the Death House Door > > > > Hello All > > Our copy of At the Death House Door (ISBN 1-56580-849-5) stops about 20 > minutes into the program and goes back to the menu. If you start the movie > from the scene select window it works fine. We sent it back to Amazon and > they sent us a new copy which did the EXACT same thing. I am wondering if > this happened to any one else? If it did, and you kept the DVD, how did you > label the container to make sure people knew how to access the material? > Thanks in advance and hope everyone has a fantastic weekend. > > regards > > jhs > > > John H. Streepy > Media Services Supervisor > Library-Media Circulation > James E. Brooks Library > Central Washington University > 400 East University Way > Ellensburg, WA 98926-7548 > > (509) 963-2861 > http://www.lib.cwu.edu/media > > "Hand to hand combat just goes with the territory. > All part of being a librarian" -- James Turner "Rex Libris" > > Transitus profusum est nocens! > > > > > VIDEOLIB is intended to encourage the broad and lively discussion of issues > relating to the selection, evaluation, acquisition,bibliographic control, > preservation, and use of current and evolving video formats in libraries and > related institutions. It is hoped that the list will serve as an effective > working tool for video librarians, as well as a channel of communication > between libraries,educational institutions, and video producers and > distributors. > > > > VIDEOLIB is intended to encourage the broad and lively discussion of issues > relating to the selection, evaluation, acquisition,bibliographic control, > preservation, and use of current and evolving video formats in libraries and > related institutions. It is hoped that the list will serve as an effective > working tool for video librarians, as well as a channel of communication > between libraries,educational institutions, and video producers and > distributors. > > -- Chris Lewis Media Librarian American University Library 202.885.3257 For latest Media Services News visit our blog at http://aulibmedia.blogspot.com Please think twice before printing this e-mail.
VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
