Hi Raul; I had the same experience.
They are a very reputable company. Anthony Sent from my Verizon iPhone! On May 30, 2012, at 10:29 AM, "Raul A. Gallegos" <[email protected]> wrote: > Hey all. I would just like to tell about my recent Otterbox warranty > experience. > > I have an iPhone 4S with the midnight blue Otterbox Defender case. Recently > the rubber flap on the bottom has not been closing and so the charging port > is exposed when I'm not charging it. Also, if I squeeze the top portion of > the phone near the sensor, it makes a sort of snapping sound, like the inner > case parts are not fully sealed. I called Otterbox at 855-688-7269 and was on > hole for maybe 1 minute. They are in Colorado and so are 2 hours behind my > time zone. I explained to the rep what my issue was and he asked a few > questions, like which specific Otterbox case it is, and when I purchased it > and from whom. After answering those few questions and confirming my contact > information, he processed the order and I'll have a replacement case within a > week or 2. I don't even have to return the old current case. > > How cool is that? Otterbox is awesome! > > -- > Raul A. Gallegos > If space and time are the same as Einstein said, can you be five miles late? > Home Page: http://raulgallegos.com > Twitter: https://twitter.com/rau47 > Facebook: http://facebook.com/rgallegos74 > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
