Hi, it can be done, but is a little tricky. When you take the picture of
the check, you should turn your phone sideways so it's in landscape. It
seems to fit the picture of the check easier. Also, make sure the check
is laying flat on a table and that you have enough light in the room.
Remember to sign the back of the check before starting. With a little
trial and error you can get it done. I'm also totally blind, and have
trouble at times. And just like in your situation, I've also gotten help
from a sighted person who also had trouble. So, it's not just a
blindness thing.
--
Raul A. Gallegos
Do not argue with an idiot. He will drag you down to his level and beat
you with experience.
Home Page: http://raulgallegos.com
Twitter: https://twitter.com/rau47
Facebook: http://facebook.com/rgallegos74
On 6/24/2012 3:41 PM, Paul Ferrara wrote:
Hello,
We are trying to deposit a check using the Chase app and are both blind.
It is not working, keeps saying there is an error, and if it persists
you may have to take the check to a Chase branch.
I assume the front of the check has the name, amount, etc.?
What kind of tips can anyone give?
It says to double tap to focus when you take a picture of the front and
back of the check but never says "autofocus" or gives an indication it
is correctly focused so it seems to be just a guess as to whether or not
it works.
I have a 3GS and my wife has a 4. We've tried mine only; would the 4 be
better?
Again any tips are greatly needed and appreciated.
Thanks.
Paul
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