Will try again, so far no luck.

Which way was the check facing, vertical or horizontal?

Paul
----- Original Message ----- From: "Jennie Facer" <[email protected]>
To: <[email protected]>
Sent: Sunday, June 24, 2012 6:58 PM
Subject: Re: using the Chase app to make a deposit


I made sure there was plenty of light and held it about six inches away from the check.

Hope this helps,

Jenn

Sent from my iPhone

On Jun 24, 2012, at 3:43 PM, Ricardo Walker <[email protected]> wrote:

Hi,

Can you share some tips or, tricks that you used to get it to work?

Thanks.

Ricardo Walker
[email protected]
Twitter:@apple2thecore
www.appletothecore.info

On Jun 24, 2012, at 5:05 PM, Jennie Facer <[email protected]> wrote:

I have a 4 and it worked just fine.

Jenn

From: [email protected] [mailto:[email protected]] On Behalf Of Paul Ferrara
Sent: Sunday, June 24, 2012 1:41 PM
To: [email protected]
Subject: using the Chase app to make a deposit

Hello,

We are trying to deposit a check using the Chase app and are both blind. It is not working, keeps saying there is an error, and if it persists you may have to take the check to a Chase branch.
I assume the front of the check has the name, amount, etc.?
What kind of tips can anyone give?
It says to double tap to focus when you take a picture of the front and back of the check but never says "autofocus" or gives an indication it is correctly focused so it seems to be just a guess as to whether or not it works.

I have a 3GS and my wife has a 4. We've tried mine only; would the 4 be better?
Again any tips are greatly needed and appreciated.

Thanks.

Paul
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