Hello,
        The only thing I can think to try is have your mom confirm that she has 
iMessaging turned on in her settings. Aside from that I am not sure.
        Sorry for the not so great advice.

Mike .
On Jul 11, 2012, at 10:05 AM, Hope Paulos wrote:

> Hi all. I’m having an i-message issue. I’m trying to send one to my mother 
> but it only offers text messaging. Mom has an IPhone like I do and in the 
> message history there is a mix of i-messages and text messages that I was 
> able to send. Can anyone provide any information as to what I can try or have 
> her try to be able to get this feature back? I-messages work with other 
> I-phone owners in my contacts.
> Hope
> 
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