Thank The Lord I'm definitely in the time frame...just got it Saturday 
afternoon.

Ann

----- Original Message ----- 
From: Feliciano Godoy
To: [email protected]
Sent: Monday, January 19, 2015 6:36 AM
Subject: Re: Strange behavior from my new iPhone 6 Plus


Take it back to have it replaced with a new one. Hope you are still in the 
time frame. Regardless you should have a year of warranty from apple.

          Regards, Feliciano






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Sent from the Super-iPhone

On Jan 19, 2015, at 3:38 AM, SoonerAnnie <[email protected]> wrote:


  Thanks...but yes, I have toggled VoiceOver on and off and even done a hard 
reset of my phone.

  Ann

  ----- Original Message ----- 
  From: Feliciano Godoy
  To: [email protected]
  Sent: Monday, January 19, 2015 5:04 AM
  Subject: Re: Strange behavior from my new iPhone 6 Plus


  I know you have restored the phone, but have you tried to taco off and on 
voiceover when this is happening? You can add voiceover as a accessibility 
shortcut in the accessibility settings so that you can triple click home to 
toggle it on or off.

            Regards, Feliciano






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  Sent from the Super-iPhone

  On Jan 19, 2015, at 1:49 AM, SoonerAnnie <[email protected]> wrote:


    Hi all,

    On Saturday afternoon my husband and I went to the AT&T store and he 
bought my belated Christmas present...a new iPhone 6 Plus! The lady who 
assisted us was very helpful and knowledgable and got my phone up and 
running with no problems. Once at home, I began adding apps, changing 
settings to my preference, etc., etc. There was one brief episode of my 
screen not responding when I attempted to do anything such as double tap, 
swipe, flick, or scroll, but it straightened out when I rebooted the phone. 
On Sunday morning...when I received a phone call...there was no way I could 
answer it even though the caller ID spoke the information...because there 
were no buttons on the screen. When I would attempt to unlock the phone by 
either pressing the home or wake/sleep button, it would say unlock but there 
was no button to tap on. As a matter of fact, the screen appeared to be 
blank! I had no trouble using a bluetooth keyboard, but the screen is quite 
baffling. Once in a while it will act normally but...most of the time...it's 
as though it were blank. My husband says he can see the icons but they 
didn't appear to work for him either when I turned off VoiceOver. I reset 
settings to the factory defaults but that made no difference. I even 
wondered if the screen protector...which I purchased yesterday...might have 
been the problem but don't see how it could. I thought by turning screen 
curtain off that it might help...and also making the screen a bit brighter 
than zero and...though they appeared to help for a minute or two...it 
reverted back to its strange behavior.

    I didn't mean to write a book - just wanted to get all the pertinent 
info for anyone who might have a clue what's going on. Thanks to those who 
have read this far, and I appreciate any advice or suggestions anyone might 
have. Does it sound like I might have to give up my new best friend for 
another one? Thanks in advance for any help!

    Ann


    Sent from my strange-acting iPhone





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